The Outreach Assistant makes outbound phone calls and sends e-mail communication to targeted contacts for a specific campaign. This role is responsible for creating a qualified pipeline of decision making contacts, keeping leads warm and growing the interest and commitment to LLS’ mission and programs for campaign leadership.
Areas of Responsibility:
- Proficiently make outbound phone and acknowledgement calls to prospective and existing contacts and/or leads in order to create interest in and commitment to participation in campaign.
- Maintain established outbound call volume to source, establish relationships and generate qualified new lead generation for the campaign leadership.
- Provide accurate follow up through proactive phone and/or e-mail communications keeping interested leads warm and engaged.
- Assist in the development of program materials, including assembly and distribution.
- Maintain assigned program records and files.
- Prepare assigned campaign correspondence and reports.
- Maintain a working knowledge of the LLS mission and programs to promote the field and campaign fundraising initiatives.
- Perform other related duties as assigned.
Educational Background:
High School degree
Skills/Experience:
- 1+ year’s telemarketer or customer service experience
- Commitment to achieving phone calls/per day schedule and email follow up
Position Requirements:
- Ability to professionally represent LLS and its mission
- Capacity to confidently speak with educators regarding key messages and values of the campaign
- Excellent communication skills and phone etiquette
- Outstanding interpersonal skills and team player
- Ability to collect and organize data effectively
- Strong organizational skills
- Knowledge of MS Office Suite and databases
Physical Demands & Work Environment:
- Physical demands are minimal and typical of similar jobs in comparable organizations
- Work environment is representative and typical of similar jobs in comparable organizations
- Early morning shifts
Job Function:
Listing Stats
Post Date:
Nov 16 2018
Active Until:
Dec 16 2018
Hiring Organization:
The Leukemia & Lymphoma Society
industry:
Nonprofit