We are looking for an individual who will be responsible for partnering primarily with Development and Finance business users, and occasionally with Marketing business users, to understand and document business processes, gather business requirements, and facilitate system design activities. You will need to envision and design tangible business process improvements through technology, and a flexible, entrepreneurial, highly collaborative approach to solving problems.
Ideally, you will be familiar with standard non-profit financial business operations and will be an experienced user of fundraising and/or financial applications. You will drive success in these areas through strong, capable, and consistent application of IT Business Analysis skills as well as the demonstration of solid and genuine relationship building skills.
- Serve as a supporting business analyst responsible for fundraising and financial interests across the Development and Finance teams, becoming a subject matter expert and serving as the trusted point person on IT for this domain. (50%)
- Collaborate with the Development, Finance, and Marketing teams to facilitate, develop, and improve team and enterprise-level financial processes supported by technology while establishing shared understandings about the benefits and costs of potential solutions for those processes. (20%)
- Work with Development and Finance stakeholders, other business analysts, UX team members, project managers, application developers, and quality assurance engineers to define business user needs, pain points, and opportunities. Elicit requirements and participate in the design, testing, and implementation of solutions that support, or create new value for, business user operations. (20%)
- Support the Managing Director, Business Analysis in major technology initiatives. (10%)
- 2-3 years of relevant job experience required, with at least 1-2 years experience in partnering with stakeholders and working with technology systems strongly preferred
- At least 2 years as a user of Workday and/or Salesforce
- Developing mastery of – or willingness to learn - the discipline of business analysis, including but not limited to elicitation, requirements management and communication, enterprise analysis, requirements analysis, and solution assessment and validation
- Understands agile software development methodologies
- Intermediate to advanced user of Microsoft Excel (e.g. pivot tables, vlookups)
- An internal consultant mindset: able to structure problems independently; cut to the heart of complex topics; identify tactical solutions; find connections across disparate themes
- Able to manage multiple projects and tasks concurrently and prioritize effectively in a fast-paced work environment where business needs are always evolving
- Strong communication skills (verbal and written), through a variety of modes (phone, email, video conference, in person)
- Able to make timely decisions and demonstrate good judgment
- Operate with an openness and interest in understanding the perspective and needs of others as you strive to become a technical advisor to the business users you support
Work Demands
- Some weekend and evening work required