350.org is looking for a Web Products Manager that will be supporting every aspect of the data program behind 350’s effective digital advocacy campaigns.
The role of the Web Products Manager is to seek out and understand the web-related needs of the organisation, synthesize these needs into achievable deliverables, own and maintain the product roadmap, and manage the team to effectively deliver on it. This person must be an excellent communicator and advocate both up and down for leadership, the staff and constituents, as well as the web team and relevant external consultants’ capacity to deliver. The relevant product domain includes the evolving functionality of the main website and other distributed websites and microsites, custom web tools, and web-based elements of other digital products (e.g. donation, signup, event pages, etc).
Note that the Web Products team is not responsible for content, but instead is focused on giving the other teams such as communications, fundraising, and campaigning/organising staff across the organisation ever-improving platforms with which to do their work. The Web Products Manager also works hand in hand with the other product managers on the highly coordinated digital products team.
- Create/own/manage product roadmap for website and web tools.
- Engage and manage external expertise for advanced strategic and technical guidance and execution.
- Clarify and help enforce lines of authority on key subjective areas of expertise related to website.
- Gather organizational requirements for web products, working closely with staff and leaders around organization.
- Understand the landscape of options, opportunities, costs.
- Protect team’s ability to set realistic goals and achieve the Product Team vision.
- Protect priorities of organization and staff, passionate about delivering the tools and quality necessary.
- Coordinate win-win solutions with peer product managers on shared projects.
- Holding responsibility for page testing and ensuring web page design is optimised.
- Technical Skills: Technical experience and understanding are helpful, and an array of experience in strategic technical roles is important. However, this role will be significantly more focused on leadership and strategy, as well as being able to translate user needs into well-defined requirements and user stories to be implemented by internal and external technical resources. The most important technical skill is the ability to manage technical staff and external developers and understand the details of what they are doing.
- Self-Management: Ability to set professional boundaries. Resilient and able to manage self and keep composure in times of stress. Able to work independently with minimum supervision.
- Management of others: Ability to ignite the interests and proclivities of the team to get top quality work, while protecting their prioritised workloads. Able to advocate both for the needs and mission of the organization as well as the challenges facing the team. Relentless to remove roadblocks to the team’s success.
- Communication: Effectively craft and deliver concise and informative communications. Ability to listen to and address concerns of others, and to transfer and translate information from one level or team of the organization to another.
- Justice and Equity: Must embrace the principles of workplace justice, diversity and inclusion and apply them to day-to-day work.
- Others: Organized, detail oriented and accurate. Able to create work plans and anticipate deadlines. Be comfortable juggling multiple priorities with competing deadlines. Must believe and embrace 350.org’s vision, mission, and progressive values.
Required Qualifications:
- Experience in web product management
- Able to develop and drive forward the vision and strategy of the product team
- Highly detail-oriented
- Aligned with our organisational mission of fighting for climate justice
- Able to balance staff and constituent needs
- Exceptional communication skills
- Exceptional organisational skills
- Exceptional writing and presentation skills
- Excellent facilitation skills