The Managing Director, User Experience Lead (New York, NY)…
- Is a senior user experience (UX) professional on the Information Technology team at Teach For America who designs great products that help fuel the movement to eliminate educational inequity.
- Formulates design strategy and creates easy-to-learn, easy-to-use products - prototyping and articulating functionality to business teams when appropriate.
- Supervises the Director, User Experience Designer and reports to the Senior Managing Director, Business Analysis & User Experience.
- Be the advocate for the user.
- Lead user-centered, contextual, and participatory design processes.
- Set the Teach For America Information Technology team’s user experience agenda.
- Manage and develop a junior designer.
- Clearly articulate visions and conceptualize multiple high-quality, cross-platform solutions: responsively designed for desktop, mobile, and tablet.
- Create sketches, wireframes, prototypes, and other design artifacts as necessary to communicate design concepts clearly.
- Effectively translate complex requirements into easy-to-understand interfaces.
- Develop and enact research plans for both new and existing products, working directly with both business stakeholders and product users.
- Perform usability tests on new and existing products, and on process artifacts such as wireframes and prototypes.
- Collaborate with others and communicate findings across diverse teams.
Prior Experience
- 6+ years of outstanding performance in a user experience role focusing on products.
- 2+ years of management experience.
- Mastery of one or more of the following: Balsamiq, Axure, Omnigraffle, Adobe Creative Suite, and/or other similar wireframe and design tools.
- Mastery of methodologies including - but not limited to - ideation workshops, contextual testing, creating personas, task models, card sort exercises, customer journeys, survey design, interviewing, utilizing analytics, and conducting heuristic/expert analyses.
Work Demands
- This position is located on site at our office in New York, NY.
- Occasional travel may be required (once per quarter).
Skills
- Is a dynamic, visionary leader in the field of user experience.
- Has curated a rich personal philosophy of what makes a good user experience and is passionate about working to create that experience.
- Holds a seasoned, studied, and nuanced sense of design.
- Is a strong user researcher.
- Is comfortable with atomic design, and with establishing and managing design patterns.
- Has expert time management, organization, and planning skills.
- Has experience working collaboratively with project teams, is open to feedback, keeps a positive attitude, and has a consistent ability to be flexible in the face of changing priorities and requirements.
- Demonstrates Teach For America’s core values.
Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included.
Teach For America encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort. Learn more about our diversity on staff: www.teachforamerica.org/about-us/careers/life-at-tfa/workforce-diversity....
Teach For America is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.
This job description reflects Teach For America's assignment of essential functions and qualifications of the role. Nothing in this herein restricts management's right to assign, reassign or eliminate duties and responsibilities to this role at any time.