The Digital Project Manager oversees all technical projects and supports the implementation of processes, practices, and tools for the NRDC Communications team. S/he reports to the Digital Director and works closely with other project managers from creative, editorial, marketing, public relations and strategy. Beyond just trafficking work requests, the Digital PM runs projects from requirements gathering through implementation and helps to ensure the efficient, effective movement of work through the department. The successful candidate will be a strategic, consultative team player and a creative, committed problem-solver with equal interest in solving problems with process and technology.
- Manage day-to-day interactions with internal stakeholders, collaborators, technical staff, and vendors for a wide variety of web, CRM and digital projects.
- Lead the gathering and documentation of organizational needs, project requirements, contracts, and feature ideas.
- Translate the strategic goals of Program and Communications staff and known best practices into implementation plans that recommend the appropriate technology and build approach.
- Ensure that the team has necessary project infrastructure to properly resource projects and complete them on time and within budget.
- Develop and manage realistic, achievable project timelines, milestones, budget reports, technical requirements and documentation for projects.
- Coordinate activities and oversee quality of work by technical staff, vendors, design firms, web host providers and development consultants.
- Manage the tools needed to get the job done, from project management and remote collaboration technology to occasionally publishing content in the CMS and CRM systems.
- Big picture thinking with attention to detail and excellent follow-through
- Broad experience managing digital campaigns, content, technology and tools
- Strong understanding of online marketing, fundraising and social media practices
- Expertise with project management methodologies; program management experience a plus
- Experience scoping projects & tasks of diverse size and complexity
- A knack for breaking down projects into manageable, deliverable tasks
- Familiarity with with digital technologies such as CMS (Drupal and Wordpress), CRMs (ActionKit, Convio, Salesforce, and other databases), analytics tools, blogs, ESPs and advocacy software
- Background in nonprofits and caused-based marketing highly preferred
- Technically curious and unafraid to ask questions and get your hands dirty.
- 5-7 years experience in digital work and project management
NRDC is committed to workplace diversity and inclusion. We are equal opportunity employers and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. We offer competitive salaries, excellent benefits, and a pleasant working environment. Salary is based on a nonprofit scale and commensurate with experience.