Technology Support Specialist

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The Cathedral School of St. John the Divine
New York City, NY, USA
Full-time

This position is responsible for providing technology support for the administration, faculty, staff, and students of The Cathedral School. The Technology Support Specialist will report directly to the Chief Financial Officer.  

Areas of Responsibility: 
  • Manage help desk
  • Troubleshoot and resolve hardware, software, printing, interactive white board, and A/V problems in a predominately Apple environment
  • Provide training for administrators, faculty, staff, and students
  • Consult with Director of Innovation and Educational Technology to support students and teachers
  • Assist with A/V setup as needed for school assemblies, faculty/committee meetings, and special events
  • Consult with Director of Innovation and Educational Technology to update the Technology plan for the school
  • Software testing and evaluation. Track software licenses.
  • Serve as a liaison with Apple for warranty repairs and software support
  • Manage and Monitor data backup systems
Skills/Experience: 
  • Minimum 3 years in LAN administration experience on Macintosh platform
  • Active Directory and Windows server experience
  • Ability to manage iOS devices (mostly iPads)
  • Should have experience creating and maintaining computer images
  • Advanced knowledge of JAMF/Casper
  • Network user administration
  • Firewall and router configuration
  • Cisco switch experience
  • Experience with network hardware
  • Excellent communication, organizational, and project management skills
  • Ability to prioritize daily tasks on long-term projects and work in a fast-paced environment
  • Accomplished in problem identification and problem-solving techniques relating to the use of supported end-user hardware, software, and peripherals
  • Ability to work with staff and students
  • Desire to continuously grow in professional knowledge
Compensation/Benefits: 
  • Health Insurance
  • Generous Retirement Benefits
  • A warm, friendly environment
Additional Information: 

At The Cathedral School, we believe that the recognition and appreciation of differences in race, socioeconomic status, cultural or religious tradition, age, gender, ability, and sexual orientation enhance the individual's sense of identity and broaden respect for others. 

Job Function: 
Technology / Data Management

Organization Info

The Cathedral School of St. John the Divine

Overview
Headquarters: 
New York City, NY, USA
Website: 
cathedralnyc.org
Size: 
51-200 employees
Founded: 
1901
About Us
Areas of Focus: 
Education
Youth / Children
Mission: 

The Cathedral School of St. John the Divine is an independent, Episcopal, K-8 day school for girls and boys of all faiths. The School is committed to a rigorous academic program that integrates the arts, athletics, and leadership development. Located on New York City’s Upper West Side on the 13-acre Close of the Cathedral, the School offers a unique setting for the celebration of the many traditions shared by its families. The School prides itself on being a diverse community in partnership with families who take an active role in their children’s intellectual, ethical, social, and emotional growth. The Cathedral School offers a stimulating environment in which each child can become an articulate, confident, and responsible citizen of the world. Continuing a century-old relationship, the School draws upon the Cathedral’s vast resources and provides its children’s choir.

Photos

Listing Stats

Post Date: 
May 24 2018
Active Until: 
Jun 24 2018
Hiring Organization: 
The Cathedral School of St. John the Divine
industry: 
Nonprofit