Operations Director

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.The essential functions of this position include, but are not limited, to the following:

• Models and teaches the YMCA core values of caring, honesty, respect, and responsibility with members, colleagues, staff, guests, volunteers, and vendors.
• Develops, maintains, and facilitates positive relationships with and between volunteers, members, program participants, staff, and colleagues at all levels of the organization.
• Leads daily operations of the branch and oversees branch facility changes.
• Provides leadership, supervision, and direction in program and facilities management for the assigned branch.
• Supports the implementation and evaluation of all operational components of the YMCA’s Real-Time Strategic Plan as it relates to the assigned branch.
• Responsible for overall supervision and support of branch leadership staff and follows and implements policies and procedures.
• Works closely with the District Facility Director or Facility Director to assist with the maintenance and repair of all equipment and facilities.
• Follows association guidelines to develop, promote and market, and manage branch programs and offerings in a manner consistent with YMCA core values.
• Actively participates as a member of Association Quality “Q” teams and Y management in support of the overall objectives of the YMCA.
• Ambassador of all YMCA programs and member engagement that fosters loyalty among those we serve.
• Supports with achieving fundraising goals for the Annual Campaign.
• Represents and promotes the YMCA in the local community and develops positive working collaborative relationships with community agencies.
• Oversees, evaluates, and grows all branch programs ensuring community needs are met and risk management is in place in accordance with YMCA guidelines; and through motivational support and guidance that supports members, program participants, and staff in achieving their goals.
• Supports with coordination of branch strategic planning efforts by assisting with developing the annual operation plan that ensures continued growth in Real Time Strategic Plan goal benchmarks.
• Develops, manages, and monitors the branch’s operating budget and meets or exceeds budget targets.
• Ensures the safety, risk management, and maintenance of high-quality facilities, grounds, and equipment.
• Knows, implements, follows, and enforces all YMCA policies, guidelines, regulations, and procedures, including emergency and safety procedures, those for the prevention of child abuse, and staff expectations as required by the YMCA, licensing, and the state health department, and supports other staff to do the same.
• Maintain all records and files, including but not limited to, records of education and certifications for all staff, accurate documentation of attendance, emergency information, health records, and accident/incident reports for each child and staff member; keeping all information pertaining to children and families confidential.
• Ensure that program operations meet or exceed all standards of the YMCA, funders, State of Connecticut Office of Early Childhood (OEC) and accreditors at all times.
• Offer a comprehensive program that meets the emotional, physical, intellectual and social needs of both the individual and the group in accordance with the goals and policies of the YMCA programs.
• Pursues training opportunities that support the work of the YMCA and enhances personal and professional growth.
• Attends all Staff meetings, Committee meetings, mandatory meetings, and trainings.
• Serves as Manager on Duty per branches’ schedule.