As the Manager of Data and Learning you are a critical asset to the Connecticut regional team. In this role you will work closely with the Managing Director of Operations and Learning as a member of the Operations and Learning team. In this position you will lead the Connecticut region’s work to learn from and implement solutions grounded in data. You will assess our current systems for measuring impact, design and implement improved systems, and support our team to engage in strategic learning cycles rooted in data. Through collaboration with others, you will collect and analyze data, build systems and processes to use data for effective and timely regional decision-making, support our team to build a data-driven learning orientation, and leverage data to tell our story of impact. This position provides a unique opportunity for individuals with a passion for analyzing data and communicating its story, a strength in collaborating with others, and an ability to translate data into actionable learning and solutions to play a key role in driving the effectiveness of the region.
To be successful you must thrive in an entrepreneurial environment, be innovative and creative in your approach to leadership and have the skills to influence the mindsets and behaviors of peers across the team in order to live into our vision for organizational learning. You are able to consistently and effectively manage and track complex projects to completion, orchestrating many moving pieces at once. You report to the Managing Director of Operations and Learning.
Data Collection, Analysis, & Accountability (35%)
- Assess TFA Connecticut’s current systems for measuring impact; and where necessary design and implement improved systems.
- Build data systems and/or leverage internal data systems to enhance our ability to assess and tell the story of our impact over time.
- Pull data sets from internal and external data sources, cut and analyze data to assess our landscape and support effective and timely regional decision-making across functions (alumni and staff recruitment, retention, and development, student achievement, etc.).
- Ensure our region is meeting Teach For America’s national standards in data collection, analysis, and reporting (i.e., Data Continuum Freedoms and Mutual Responsibilities).
- Coordinate and communicate with the national data management teams to stay engaged with and address organization-wide tools that might impact the Connecticut team.
- Develop structures/processes for accessing, sharing, and discussing data at all levels.
- Support regional data collection and reporting through Teach For America’s constituent relationship management tool (Salesforce); monitor implementation across all regional constituencies.
- Ensure functional team trackers (e.g., Placement Tracker, Program Tracker, etc.) and a regional dashboard are up-to-date and accurate.
- Support the region to administer and analyze the annual alumni survey that assesses our current impact and sets us up to accelerate our future impact.
Data Communication & Learning (30%)
- In partnership with MD, Learning and Operations support teams to identify learning questions and engage in short and longer-term learning cycles, grounded in data.
- Support team leads to build a data-focused learning orientation among our teams.
- Make strategic recommendations to functional leads and the leadership team based on data analysis and community partnerships.
- Prepare presentations for internal and external audiences that communicate information in an easily-digestible format.
- Support all regional teams to collect and make meaning of qualitative data, particularly in tandem with quantitative data.
Knowledge Management (15%)
- Maintain regional knowledge management structures and systems that enable the region to learn from and to act on tactical, tacit, and implicit knowledge.
- Train and invest current and new staff members as needed knowledge management guidelines and systems, and new technologies adopted by the regional or national teams, so that they are utilized to their maximum capacity.
External Partnerships (10%)
- Ongoing cultivation of existing and new partnerships formed with external parties, which may include University Partners, Researchers, Vendors, and Placement Partners.
- Continuously identify partnership opportunities that would support the regional research agenda.
- Document all learnings and communications within the appropriate Knowledge Management system.
- Sustain and uphold all Data Sharing agreements with Placement Partners.
Regional & Organizational Stewardship (10%)
- Meet all expectations to support regional financial stewardship: reimbursements (monthly), timesheets (weekly), and expense reports (monthly, as needed).
- Support team-wide goals for Connecticut and National strategic direction through participation in corps member recruitment, selection and matriculation, regional events and programming, team meetings, and participation in city-based events when assigned and applicable.
- Participate in regional professional development program (Elevate) and drive your own leadership development with support from your manager.
- Serve as ambassador of Teach For America’s mission, core values, and regional plan in Connecticut.
- Contribute to organization learning by effectively tracking work and results, capturing insights, and sharing outcomes to contribute to collaborative learning.
- Participate in other regional initiatives and projects as assigned.
- 3-5 years of previous work experience preferred
- Data analysis or management experience is highly preferred
- Strong proficiency in Excel and PPT is highly preferred
- Demonstrated experience working with robust data sets and conducting complex analysis
- Experience with statistical analysis platforms preferred
- Deeply invested in and inspired by Teach For America’s core values and understands that the work that we do has an extraordinary impact on our members and children
- Demonstrated cultural competence, critical consciousness, and ability to work across lines of difference
- Superior data analysis and visualization skills; skilled in using logic and data to perform analysis
- Ability to translate data into actionable learning & solutions
- Exceptionally skilled in identifying an area of opportunity from a complex situation
- Superior strategic and critical thinking skills
- Ability to manage systems and processes to ensure 100% follow through across multiple work streams
- Strong interpersonal skills and the ability to build relationships with TFA stakeholders, including staff, board members, CMs/alumni, external partners and donors
- Demonstrated optimistic approach and flexibility; approaches work with a spirit of “yes”; pushes work forward through obstacles; adapts quickly as things change
- Strong communication skills (verbal & written)
- Willing and able to work some early mornings, evenings or weekends when that furthers the team or regional goals
- Willing and able to travel 2-3 times per year for professional development purposes
- Working with colleagues who are based all over the country – using remote technologies (e.g., ZOOM)
- Assigned work location is our regional office located in New Haven, Connecticut. Ability to work remotely is determined at the discretion of your direct manager and the Executive Director.