Membership Director

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YMCA of the USA
New Castle, PA, USA
Full-time

The New Castle Community YMCA in New Castle, PA is looking to hire a Membership Director!

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. The Membership Director is responsible for driving all membership acquisition, engagement, development, sales and retention to achieve stated goals, including increased member satisfaction, reduce member terminations and improve new member acquisition rates. This position also oversees the development, supervision, and administration of Member Service, Wellness Center and Drop-In Child Watch staff for the Association.

Areas of Responsibility: 
  • Directs and leads Associations Member Service, Wellness, and Drop-In Child Watch Departments.
  • Directs and leads member acquisition development and satisfaction.
  • Organize membership events at the YMCA and represents the YMCA at community events to promote the YMCA.
  • Develop and oversee the financial assistance process.
  • Develop and oversee data monitoring and reporting.
  • Actively support and engage in the Annual Campaign.
  • Performs other duties as assigned.
Educational Background: 
Bachelor's degree in related field or equivalent
Skills/Experience: 
  • At least 3 years of supervisory experience in customer service &/or sales or equivalent
  • YMCA experience is preferred
  • Experience with the Daxko system required
  • Completion of a Child Abuse and Criminal Background Check as well as the Child Abuse Awareness and Prevention training upon hire
  • CPR/First Aid Certification Training scheduled within 60 days of hire
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community and successful clearance of background check

Work Environment and Physical Demands:

  • Able to lift up to 50 lbs.
  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
  • The noise level in the work environment is usually moderate.
  • Continuous standing, walking, pushing, pulling, reaching, moving about, and lifting furniture/furnishings.
  • Frequently bends, kneels, crouches.
  • Repetitive movement of hands, arms, legs, sweeping, vacuuming, mopping, pushing, wiping.
  • Work schedule will include daytime, evening, and weekend hours and ability to travel to all program activity sites.
Compensation/Benefits: 

Salary: $36,000.00 - $42,000.00

How to Apply: 

https://www.ymca.net/career-opportunities/details/39449

Job Function: 
Membership Programs

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Website: 
ymca.org
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Areas of Focus: 
Community Service / Capacity Building / Volunteerism
Youth / Children
Recreation / Sports
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Jul 13 2019
Active Until: 
Aug 13 2019
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit