Big Brothers Big Sisters of Middle Tennessee serves eight counties in the Middle Tennessee area, including Davidson County. Over 1,200 children were served in 2017. Located in Nashville, TN the agency is consistently recognized by Big Brothers Big Sisters of America as one of the top-performing agencies in the federation.
We are growing our team at Big Brothers Big Sisters! The primary function of this position is to provide support to new and existing BBBS matches to ensure child safety, positive outcomes for youth, healthy and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS. ** Spanish speaking preferred **
Areas of Responsibility:
- Manage a caseload of volunteer adults (Bigs) and youth (Littles) who have been paired in a mentoring relationship. Through regular support calls, continually assess the match relationship focusing on: child safety, match relationship development, positive youth development and volunteer and family satisfaction.
- Conduct in-person match introductions between the Family and Big in order to help facilitate early relationship development.
- Identify, address and resolve existing and/or potential match challenges through regular coaching conversations and in-person meetings.
- Provide on-going coaching, support and training to help develop and sustain lasting match relationships that have a positive impact on the youth served.
- Maintain up-to-date, accurate and detailed documentation and database records according to Big Brothers Big Sisters standards.
- Work schedule will include evenings and some weekend hours to best meet the needs of our families and volunteers.
- Provide program participants with solution focused strategies, resources and training that will help to further support match participants.
- Participate in professional training as provided by the agency and the National office to achieve maximum development of professional skills when required.
- Perform other duties as assigned.
Educational Background:
Bachelor’s degree in social work or related field.
Skills/Experience:
- Assessment and relationship development experience with child and adult populations and understanding of child development and family dynamics.
- Proficiency in Microsoft OFFICE, including Word, Outlook, and Excel. Must have car, valid driver’s license and meet state required automobile insurance minimums.
Must have exceptional skills in:
- Time management and self-initiative
- Verbal and written communication
- Problem solving
- Coaching
- Computer databases (including MS Excel and MS Word)
- Teamwork
Proven ability to:
- Seek out new methods and principles and be willing to incorporate them into existing protocol, practices and policies.
- Plan, organize, develop, implement, interpret and support goals, objectives, policies, procedures, etc.
- Support organization’s goals and values.
- Effectively present to groups.
- Deliver customer service with both internal and external partners.
- Maintain a high level of personal and professional integrity and ethics at all times.
- Ensure confidentiality and security of sensitive data.
Organization Info
Listing Stats
Post Date:
Jun 24 2018
Active Until:
Jul 25 2018
Hiring Organization:
Big Brothers Big Sisters of America
industry:
Nonprofit