Teach For America is seeking a results-oriented person to join our team as Assistant to the Executive Director (AED), enabling the Idaho regional team to move effectively toward reaching its ambitious goals. This environment is exceptionally fast-paced and demanding, and the ideal candidate will possess outstanding poise and ability to communicate on behalf of the Executive Director verbally and in writing to a variety of audiences including corps members, alumni, school partners, high-level funders, and Teach For America senior staff. You are a reliable self-starter who excels at independent work, can seamlessly switch between projects and work streams, has a keen attention to detail, the ability to anticipate problems, and also possesses a natural ability to work collaboratively. Additionally, you excel at and enjoy adhering to, creating, and maintaining organizational systems. You can keep yourself organized and assist others in doing so as well. You are relentless in completing tasks and believe no detail is too small to make a project successful. You understand what it means to truly lead behind the scenes and take full ownership over projects and tasks under your purview.
This role reports to the Managing Director, Chief of Staff. As Assistant, Executive Director (AED) you are the “right hand” to the Executive Director. You are able to advocate for information you need to do your job well and understand how to align your plans and actions to expectations even if they evolve due to shifting timelines, circumstances, and priorities. You have an excellent customer service orientation, and feel confident and comfortable working closely and building relationships across a wide range of teams and roles. You also serve as the region’s administrative, technological and financial contact, providing critical operational and administrative support in managing the regional budget, the office facilities, inventory, data and systems, as well as project support. You play a central role in ensuring that the region functions as efficiently as possible, focused on equipping the regional team members with the materials and equipment they need to do their jobs well.
Executive Director Support (50%)
- Provide exemplary administrative support to the Executive Director including scheduling meetings and conference calls, maintaining calendars, arranging travel, managing correspondence, and securing necessary resources and information
- Partner closely with the Chief of Staff to increase the efficiency and organization of the Executive Director and ensure his time is aligned with his priorities
- Act as a liaison and build strong relationships between external constituents (such as board members, community partners, corps members, alumni) and the Executive Director
- Craft correspondence for a variety of constituents for the Executive Director
- Maintain the Executive Director’s expenses in compliance with TFA national and regional guidelines.
Office Operations (30%)
- Support the Chief of Staff in managing office operations by developing and implementing systems that maximize efficiency and live out our core values for all staff members
- Serve as primary reception contact for the Idaho team, ensuring quality customer service among corps members, external contacts, and other TFA staff. Open the TFA Nampa office at 9am and close at 5pm.
- Act as a liaison to building management, local vendors, and TFA’s national support teams, such as technology, and administration in Human Assets in communication to Region
- Ensure all staff have the necessary materials and resources to operate effectively
- Support in the execution of staff culture events, including but not limited to socials and full team celebrations (holiday party & EOY celebrations).
- Act as a liaison and build strong relationships between external constituents (such as board members, community partners, corps members, alumni) and the TFA Idaho organization and brand.
Events and Projects (10%)
- Help build a strong team culture through the operations execution of office-wide initiatives, meetings, retreats, staff onboarding (by ensuring appropriate technology, office needs, and supplies), communication, decorating and branding. This includes booking space, gathering supplies, ordering food and other event logistic leadership.
- Lead on other special projects as needed, including conducting research and identifying strategic options and learning best practices from our colleagues across the organization
- Coordinate Regional Selection as Selection Partner
Regional Team Responsibilities (10%)
- Support, attend, and/or participate in regional team activities, including regular staff meetings, retreats, and social events
- Participate in Selection phone interviews and/or in-person interviews with corps member applicants for up to three days each selection window (about 6-10 days total throughout the year depending on your role)
- Staff large-scale regional events (such as All-Corps, CM Orientation and Summer Training) often times for a whole day or multiple days at a time.
- 2-4 years professional experience required
- Previous administrative or operations experience strongly preferred
- Strong customer service ethic and ability to handle confidential information with sensitivity
- Excellent organization skills and attention to detail
- Strong technical skills (including knowledge of MS Office)
- Strong analytical skills
- Exceptional problem-solver
- Enthusiasm for the “behind the scenes” work of positioning the region to successfully meet goals
- Strong entrepreneurial spirit
- Strong written and interpersonal communication skills
- Self-starter with the ability to work both individually and with teams
- Able to manage multiple projects at a time and move fluidly between them
- Ability to build and maintain strong relationships with leaders across an organization and operate with cultural competence, integrity, maturity and confidenc
- Possesses the highest standards of discretion, ethics, integrity, respect and humility
- Strong self-awareness and ability to independently self-reflect
Work Demands
- Ability to work effectively in a fast-paced, deadline-driven environment, and to juggle several projects at once with a spirit of flexibility and positive outlook
- Some evening and weekend work required for regional events