The Program Manager provides daily direction and supervision for designated branch healthy living program area(s) (i.e. personal and group training, group/water exercise, ForeverWell and aquatics). The incumbent assists in meeting established revenue and participation goals. The incumbent hires, supervises and trains program staff.
Areas of Responsibility:
Manages the day to day programming of the designated branch healthy living program area(s).
- Develops a high performing team of staff which delivers quality programs and services meeting branch and member needs in area of expertise.
- Implements programs, assesses staff technical abilities, evaluates program results, identifies areas for improvement or development and implements plans to achieve desired goals and objectives in area of expertise.
- Recruits, hires, on boards, trains, develop and supervise staff.
- Ensures a high level of customer service which enhances the member, program participant and guest experience and satisfaction.
- Assists in the development of the program area budget and manages the day to day programing to assure revenue and program service goals and expense targets are achieved.
- Delivers programs directly to members and participants in area(s) of expertise a portion of the time.
Educational Background:
Degree in Health, Science and Recreation or related field
Skills/Experience:
Required
- Minimum of two (2) years of experience working in healthy living product area of expertise (i.e. personal and group training, group/water exercise and ForeverWell, and aquatics) to include managing budgets to achieve established goals and objectives with particular focus on revenue
- Minimum of one (1) year of supervisory experience
- Demonstrated ability to manage staff and budgets to achieve established goals and objectives with particular focus on revenue
- Maintain an up-to-date knowledge in area(s) of expertise
- Effective verbal and written communication skills
- Good organizational skills
- Proficient computer skills to include Microsoft Outlook, Word and Excel
- CPR/PR, First Aid, AED, and Oxygen certifications (within 30 days of hire)
- Possess a current accredited and nationally recognized certification in area(s) of expertise
- Ability to attend and complete YMCA Healthy Lifestyles Principles within 90 days of hire
- Ability to manage and deliver programs to a diverse population
Preferred
- Current National Certification in multiple areas of expertise
Job Function:
Organization Info
Listing Stats
Post Date:
Aug 28 2017
Active Until:
Sep 28 2017
Hiring Organization:
YMCA of the USA
industry:
Nonprofit