The Membership Sales Agent will be responsible for membership sales growth through onsite facilitation and management of inside and outside sales. The Membership Sales Agent will be the first point of contact for prospect, maintain thorough and accurate prospect records, and work closely with Operations Director and Association Director of Membership to ensure positive member engagement.
Areas of Responsibility:
- Demonstrates consistent excellence in sales presentations, closing techniques, telecommunications and in-person service, and prospective member engagement.
- Manages prospects through leads, inside and offsite presentations, walk-ups, no joins, phone inquiries, referrals, guest passes, terminations, and prospects from campaigns.
- Adheres to systems that ensure consistent prospect and new member tracking and follow-up procedures.
- Works with Program Directors to advocate for program enrollment at the time of sale.
- Assists in the planning and execution of special events and services such as health fairs, open houses, media events, membership drives and the Annual campaign.
- Collaborates with Sales and Engagement staff to ensure the seamless transition from prospect to fully engaged member.
- Must exhibit the core values of caring, honesty, respect, and responsibility in all aspects of their work with the YMCA.
Educational Background:
Bachelor's degree or equivalent education/experience preferred.
Skills/Experience:
- Must possess a minimum 2 years of sales and marketing experience preferably in a membership setting.
- Must have a proven track record of selling a product/service and meeting or exceeding sales goals.
- Must demonstrate the ability to establish and maintain favorable relationships
- A high level of written and verbal communication skills including in-person and on the phone, negotiation, client presentation skills
- Competent computer skills: Windows environment, Microsoft Outlook, Excel, Word, and customer management system (Such as Daxko Operations)
- CPR/First Aid Certification (within one month of hire)
- Ability to travel off-site for sales presentations during course of a workday
Compensation/Benefits:
Hourly: $12.75 - $15.00
Job Function:
Organization Info
Listing Stats
Post Date:
Jun 7 2018
Active Until:
Jul 7 2018
Hiring Organization:
YMCA of the USA
industry:
Nonprofit