Manager, Development Operations & Donor Engagement

The Manager, Development Operations & Donor Engagement will:

• Ensure compliance with all AmeriCorps policies, procedures, and requirements as well as ensure strong IA team data management and gift processing.
• Work closely with the MD, Institutional Advancement and other members of the Institutional Advancement team to increase donor retention through the design, implementation, and evaluation of 3-4 donor engagement pathways that provide our corporate, grassroots, Mid-to-Major individual, and foundation partners opportunities to deepen their connection to Teach For America Miami-Dade.
• Manage high-quality volunteer engagement opportunities for corporate groups and individuals to explore the mission and vision of Teach For America Miami-Dade.
• Work closely with the MD, IA to launch and implement a Young Professionals Board.

The day-to-day responsibilities of this role include:
Provide Targeted Fundraising Systems Support and Public Funding Compliance/Renewal (40%)

• Work closely with the MD, Institutional Advancement to ensure timely submission of and compliance with all requirements for our public funding streams, including AmeriCorps and district contracts
• Support the team in planning and executing a sequence of donor communications, actions, and events
• Lead the team in compiling data and supplementary materials for donor cultivation (i.e. financial reports, grant budgets, end of year appeals, etc.)
• Assume a proactive role in increasing the efficiency and organization of the Development Team
• Design training resources and experiences that exemplify best practices in TFACT usage, data management, and the creation of operational systems
• Own cash collection systems and processes, including pledge reminders, quarterly cash targets, and reconciliation in database
• Ensure timely processing and prompt acknowledgment of donations once secured
• Conduct research to identify potential donors to add to region’s prospect list, specifically looking for evidence of whether a prospect is mission-aligned, has capacity to contribute, and whether there are existing connections to leverage
• Conduct research on new and existing donors to identify motivations and barriers to contributing to our organization and potential levers to deepen their connection to and support of our work
• Prepare and support the team to execute actions in-line with your research and strategic and operational plans. Monitor progress against plans (i.e. prepare meeting briefs and materials, capture meeting downloads, prep donor follow-up, draft correspondence, track task completion, etc.)

In partnership, execute on vision for key donor engagement initiatives (35%)

• Lead on and support increase donor retention by leading on the design, implementation, and evaluation of effectiveness of 3-4 donor cultivation pathways focusing on student impact, teacher leadership, alumni collective impact, and DEI (with at least 3-4 touchpoints in each pathway)
• Design and lead out on our volunteer placement and engagement programs, providing donors and prospects with excellent first-hand experiences with our program, its impact, and our theory of change. Design and lead out on a high-quality Development Fellows program to provide corps members and alumni an opportunity to engage in professional development while engaging as compelling storytellers in our donor cultivation and stewardship work..
• Support the team in planning and running inspiring donor events and schools visits including: managing logistics and preparation, creating and compiling materials, and managing execution of follow-up activities
• Develop strategy and collateral for direct mail/annual giving appeals. Lead on execution for direct mail/annual appeals.

Help drive the region as a learning organization (15%)

• In partnership with MD, Institutional Advancement, evaluate the regional team’s progress-to-goal in various development streams, leveraging learning to improve fundraising success
• Cultivate relationships with Development Partners, Development Coaches, the Knowledge Management Team, Prospect Strategy and Research team, and Reporting team (members of advancement teams) to drive towards data quality and a best-in-class program of development at the region
• Help design and execute a system of Gold Standards in Development: a comprehensive regional hub of knowledge transfer best practices, regional tools, processes, and templates that centralizes data to help share Teach For America’s work with external audiences, and templates to streamline efficiency throughout all stages of the moves management process

Contribute to broader organizational vision, mission, and culture (10%)

• All members of Teach For America Miami-Dade’s regional team are expected to bring functional expertise into cross-functional teams that plan and execute toward team and region-wide goals. In this, you’ll play an important support role in team-wide efforts, inclusive of long-term projects such as regional Summer Institute. You’ll also be expected, after time acclimatizing to the region and its work, to sit on an occasional task force focused on time-limited projects.
• You’ll support donor and event logistics across our team, including school visits and donor events, corps member and alumni programming, and other high-stakes donor engagements.
• Fulfill foundational responsibilities that allow our region to do our work, make decisions, grow as professionals, and strengthen our team culture, including but not limited to attending regional meetings, operating with our Core Values and commitment to Diversity, Equity and Inclusiveness, completing our performance management cycle, and upholding our data management, office operations, and fiscal responsibilities.
• Make a direct impact on the organizational mission of enlisting, developing and mobilizing leaders to strengthen the movement for educational equity by participating in selection (6-10 days total plus preparation and close out time), matriculation (up to six windows across the year), regional recruitment activities, member-facing events (including Leadership Summits 4-5 days per year), our alumni survey, national committees/working groups,  staff meetings, functional team meetings and retreats, and other initiatives that impact our members and partners.