The Office Administrator/Volunteer Coordinator position provides customer service, accounting, clerical and office management support, as well as coordinating volunteers for the office help and special events. This position is a full-time position (37.5 hours a week) with Monday - Friday office hours, as well as occasional events on nights and weekends. Benefits will be available with this position.
Areas of Responsibility:
- Provide clerical and administrative support to the Development and Program staff
- Provide exceptional customer service to internal and external clients
- Open and close the Metairie Office
- Processes incoming and outgoing mail
- Accounts payable functions
- Answers incoming chapter calls and monitors Chapter voicemail
- Provides guidance and support to office volunteers
- Maintains staff organization charts, phone extension list and contact information
- Generate office correspondence; Word processing, document creation, Publisher, Power Point
- Receptionist duties for office including meet and greet visitors, set up for meetings, etc.
- Support donor recognition programs; experience with Convio fundraising software a plus
- Coordinate volunteer recruitment, development, and scheduling for office and special events.
- Provide Special Events support, primarily during 9 Walk to End Alzheimer’s events and The Longest Day
- The ideal candidate will support the staff as assigned, as well as manage office volunteer program. Other duties: drafting general correspondence, invoicing, donation processing, sponsorship payments and tracking of vendor payments, and maintaining data integrity.
- This position requires a candidate with strong administrative, clerical and data-entry support skills, as well as the ability to multi-task.
- Support Chapter with expense coding, reports and budgeting
- Strong customer service skills are required, as this position interacts frequently with association volunteers, participants and staff. Prior experience in special events a plus.
- Sends external emails to walk participants and updated social media platforms
Educational Background:
Associate's Degree or higher preferred
Skills/Experience:
- Two to three years of clerical support experience
- Quick learners and very proficient with computer software
- Must be proficient with Microsoft Office products, email and internet
- Highly organized, detail oriented, and able to handle multiple projects
- Excellent interpersonal, customer relations and communication skills
- Knowledge of Northeast Tennessee and surrounding area
- Friendly, personable, ability to interact well with others; Team player
- Ability to lift 25 lbs.
- Ability to work flexible hours or extended hours during walk season
Job Function:
Organization Info
Listing Stats
Post Date:
Mar 20 2019
Active Until:
Apr 20 2019
Hiring Organization:
Alzheimer's Association
industry:
Nonprofit