We are seeking a manager of development to support our private fundraising efforts. This person will write original donor communications, support with grant writing, conduct strategic research, manage donor data, coordinate opportunities for donors to engage with corps members, manage logistics for development events, develop and execute strong grassroots campaign plans, and manage all regional gift invoicing and processing. This support will allow us to maintain our size and impact in Memphis, by contributing to our overall ability to raise $6.9M annually.
You will work closely with your manager, the Managing Director, Development (MD, D) and the Head of Development (HOD) to develop strategies and consistently execute them with fidelity in a timely manner.
Manage the sophisticated internal and external fundraising communications required to support the team’s efforts toward our overall goals in private fundraising (40%)
- Create original content and manage ongoing regional communication to all donors across all fundraising streams, including:
- Creation of a strategic plan with themed communication planned out for the entirety of the fiscal year
- Mailings and e-blast communications meant to invest current and new donors in our work (monthly, or more frequent)
- Corps member spotlight communications to inspire current donors to renew their investment (at least 4x per year)
- Various additional communications initiatives as they become needed to meet our overall fundraising goal
- Support the Director, Corporate and Foundation Giving in writing grants and their accompanying reports that infuse compelling, accurate data into inspiring stories that reflect our unique mission and work
- Tailor these grants to different audiences by understanding the information that would be most compelling to each donor
- Respond quickly and comprehensively to requests for follow-up, clarification, and additional information, all toward demonstrating the appreciation and value we place on our donors’ support
Provide direct support for the region’s individual giving campaigns (30%)
- Set the vision and direction for our region to meet the fundraising goals of our constituent giving campaigns (alumni, current corps members, staff), and develop strategies to achieve them
- Laterally manage corps members or fellow staff to provide you with stories from classrooms or key information needed to tell the story of our impact to donors
- Lead all gift processing, including entering contribution details in Salesforce, mailing checks, and promptly sending all tax acknowledgment letters to donors
- Conduct ongoing research on new donor prospects and current supporters
- Manage logistics for donor events such as donor dinners, annual fundraiser events, etc.
- Manage any tasks related to donor stewardship assigned to you by your manager and the Head of Development (e.g. school visits with donors, creating follow-up materials to meetings, preparing the ED of our region for meetings, etc.)
- Laterally manage your DPO teammates and various members of the greater regional team to bring the projects and events you plan to fruition
Manage donor data and mass communications via systems, processes, procedures, and tools which are critical to regional development operations (25%)
This work includes managing the following systems:
- TFACT (Teach For America’s customized version of the Salesforce platform)
- Pardot (The mass email system integrated with the Salesforce program)
- Gift processing (The Wells Fargo Lockbox system)
- National development reporting suite (Development Hub, the Daily Brief, the Donor Giving History report, the Donor Retention Report, the FY18 Development Results Report)
- Classy (the online fundraising platform)
Ongoing National and Regional Support (5%)
Each team member is responsible for supporting the organization and region. This includes, but is not limited to:
- Participating in national admissions selection process throughout the year
- Supporting your fellow Memphis teammates on their initiatives and goals
- Prioritizing deeply knowing your fellow staff, corps members, alums and community members
*Please note: each of the above percentages is a rough estimate and will most likely change throughout the year due to priorities, workflow and the general needs of the development team and region as a whole.
To be the most successful candidate, you must be passionate about issues related to educational equity. You will be a seasoned, self-aware strategic leader with compelling leadership and operational execution experience. Ideally, you will come to the role with experience in the movement for educational equity in Memphis. Previous fundraising experience is helpful, but not required.
Specifically, to be successful, you must be:
- A strategic thinker and operator. When you face a large and intricate problem, your first instinct is to break it down into smaller, manageable pieces and ruthlessly prioritize what is most important. You have the ability to identify key challenges and then chart out potential paths forward. Additionally, you are adept in laterally managing your peers as well as managing up to the MD, D, the HOD, corps members and alumni to execute against a set of priorities and goals. You develop and tightly manage systems to track progress and streamline communication.
- A conscious leader. You are always oriented towards social justice and equity. You have a pattern of modeling a set of values for others through self-reflection, curiosity and exploration, and an ability to connect and empathize with people. You have a history of operating in the spirit of our commitment to diversity and a strong understanding of the dynamics of race and class in America. You lead, and believe others must lead, through a culturally responsive lens and in a way that empowers staff, corps members, alumni, students and communities.
- A thoughtful and consistent communicator. You work across multiple stakeholders to ensure an appropriately high level of internal and external communications with respect to both frequency and quality. You can easily take an idea or direction, build upon it, and execute it at a high level. You craft compelling, inspiring stories about our mission and work and can tailor them to different audiences across a wide variety of communication channels (i.e. e-mails, grants, meetings, etc.)
- Obsessive about outcomes. You have an incredibly strong past record of results of achieving ambitious goals, specifically in the field of fundraising, despite obstacles and have experience doing so in complex situations with diverse teams. Your daily decisions are data-driven, and you stay laser-focused on your goals regardless of any day-to-day chaos or distractions.
- A connector. Whether working with your peers, external stakeholders, or our corps members and alumni, you cultivate and manage strong and lasting relationships and have a knack for achieving ambitious goals through collaboration and partnership. You are a dedicated team player and everyone who works with you feels respected and deeply connected to the mission.
- Self-driven. You demonstrate an uncommon level of personal responsibility for achieving results, define broadly what is within your control, persevere in the face of challenges and you’re exceptionally optimistic about what is possible. You take initiative to do what it takes to achieve success. You don’t wait for direction – you seek out what you need to meet your outcomes.
- Data-Oriented. You track and assess your progress to goals and maintain strong operational systems for efficient and effective team execution that align to the experience to which we aspire for all of our constituents. You ensure your daily actions are in line with our overall priorities and direction.
You will also:
- Hold, at minimum, a bachelor’s degree
- Have at least two years of work experience (required); three to four years with at least one of which includes fundraising (preferred)
- Have experience leading fundraising campaigns (helpful, not required)
- Be able to work some weekends and evenings, as necessary
- Be able to travel at least 1-2 times a year