We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a growing, mission focused, and future-oriented association of YMCAs, the Metro YMCA of the Oranges has an exciting opportunity for a highly motivated, mission-driven, candidate to join our team.
The Director of Business Development is responsible for developing and implementing a comprehensive internal and external membership and program business development strategy to increase revenues across all assigned areas of the association. The director works collaboratively with key members of the association’s management team to ensure implementation of the association’s comprehensive business strategy, with special focus on the association’s market-driven membership and program growth strategy including membership engagement and retention. She/he serves as the primary communications conduit to executive leadership and key business partners on membership trends and issues, and works in partnership with the vice president of strategic initiatives to ensure assessment of current membership practices, institutionalization of best practices and implementation of necessary modifications. In addition, the director works in partnership with teams of staff who develop, retain, and increase sustainable membership and programs in assigned area(s). She/he develops and implements plans for membership/program extension to all markets; represents and extends YMCA membership/programs in the community through exhibiting, presentations, collaborative efforts, and networking; and develops and implements short-term contingency strategies in areas of responsibility as necessary.
- Works collaboratively to develop and implement a comprehensive membership and program strategy that serves the current and future needs of members, identifies new membership and program markets, and realizes targeted membership and program expansion across all areas of the Association.
- Researches and acquires an understanding and knowledge of new and/or underdeveloped membership and program markets within the association’s service areas, and participates in the analysis of needs of each market and its constituent groups.
- Develops and implements appropriate strategies to ensure inclusion and access for all.
- Provides oversight and guidance to branch membership and marketing staff in the execution of their work through dotted-line reporting relationships.
- Integrates the work of team members; works cross-functionally with other directors to ensure consistency in the delivery of quality member service in support of the association’s strategic business goals.
- Works collaboratively with other members of the management team to develop short-term and long-term strategies and to execute an integrated, multifunctional plan of work.
- Advises membership staff throughout the association to ensure consistent delivery of membership/sales practices.
- Develops integrated strategies, objectives, and plans, to support association membership and program budget and strategic plan goals.
- Travels throughout the association’s service areas to meet with potential membership and/or program partners.
- Collaborate with Marketing and Communications team to develop marketing messages and resources to suppor the membership and program growth strategy.
- Keeps abreast of trends and issues in the community related to membership and program philosophy and strategies.
- Ensures that diversity and inclusion are embraced and incorporated into business practices.
- Networks to build contacts, collaborations, and fund-raising in the community.
- Minimum of 6 years of related experience in membership/customer service, sales and/or marketing.
- Extensive knowledge of membership practices and quality program development.
- Excellent financial skills including budget preparation.
- Excellent written and oral communication skills including platform presentation skills.
- Superior interpersonal skills. Proven ability to interface effectively with executive level.
- Strong time management, project management and organizational skills.
- Computer proficiency.
- Ability to build relationships with community leaders in an effort to develop membership growth.
- Ability to maintain professionalism and confidentiality at all times.
Salary: $70,947.00 - $88,985.00