Essential Functions
The Partnership Manager will oversee a caseload of 15-20 full-time college completion coaches and
manage the program’s relationship with the respective partner campuses. These campuses and
coaches are geographically dispersed throughout the state. The support, training/development,
oversight and management of the coaches, supervisors and sites is the primary role of the Partnership Manager, as well as being a regional representative of MCAN.
Duties and Responsibilities
▪ Supervise College Completion Coaches:
▪ Coach and mentor coaches in caseload on a daily and ongoing basis. This includes
establishing and maintaining ongoing, effective communication, inclusive of but not
limited to regular coaching meetings. Supervision includes supporting coaches as they
serve students and families, ensuring that coaches meet service deliverables and
achieve impact, ensuring adherence to AmeriCorps policies, and enabling coaches be
successful at their sites and communities.
▪ Assist coaches to set outcome goals, track and assess these goals on an ongoing basis
using real-time data, and implement strategies to ensure successful completion of
college success goals.
▪ Oversee ongoing data tracking by coaches. This includes monthly analysis of coach
activities, outputs and outcomes to quickly identify if gaps exist while working with the
coach and partner campus to implement an action plan for increased performance
where appropriate.
▪ Be present in the community and attend coach-planned and led activities at partner
campuses, when possible, to support the coach and observe the activities first-hand,
ensure an MCAN presence, and continually strengthen the relationships with partner
campuses.
▪ Evaluate coaches on an ongoing basis and formally on at least a biannual basis, in
partnership with the on-site supervisor.
▪ Guide the coaches in planning for Life After AmeriCorps. This includes conversations on
their aspirations, professional development opportunities during their service term,
exploring staying for another service term, providing connections to mentors or
professional contacts, and providing intentional and relevant training and coaching.
▪ Manage AmeriCorps grant requirements for supervised coaches.
▪ Manage Campus and Community Partnerships:
Partnership Manager – College Completion Corps Page 2 of 4
▪ Enable sustainability for college success in the community and campus by bridging
coach service terms, supporting campuses who may not have a placed coach, preparing
new campus partners, and working with campuses to build systems to maintain
momentum and student-centric impact.
▪ Establish and nourish collaborative relationships with partner campuses and their
administration/staff. This includes ongoing and meaningful communication, site visits,
proactive follow-up to issues that arise, and managing the partnership process for
participation in the program.
▪ Ensure that coaches and campuses are appropriately and proactively connecting to
MCAN departments, staff and programs to achieve impact, including opportunities for
professional development, grants, and convenings.
▪ Work with the site and the MCAN team to ensure the recruitment, interviewing and
placement of coaches within the assigned region.
▪ Regionally bring members and/or sites together for on-going learning and connection,
including for professional development, service projects, campus visits, and other
opportunities.
▪ Significant travel to partner campuses and communities. The purpose of the travel is
regional and community relationship building and maintenance, including with local
college access networks, scholarship programs, community-based organizations, other
college success initiatives, school districts and higher education institutions.
▪ Collaborate across MCAN programs, including AdviseMI and Community Mobilization, to
maximize opportunities and minimize redundancy.
▪ Work with the MCAN team to plan and execute member training and professional development,
including orientation, off-cycle member onboarding, and ongoing monthly trainings. This
includes assessing training needs with coaches and supervisors, making appropriate training
arrangements including securing speakers, evaluating training effectiveness, and following up to
ensure learnings are implemented.
▪ Work with the MCAN team on member and site recognition, including highlights in blogs and
social media, nominations for awards, local recognition opportunities, and sharing success
stories internally and externally.
▪ Develop, refine, and share resources with members, sites and other stakeholders. This includes
updating existing resources, creating new resources, and maintaining the Member Resource
Hub.
▪ Support the AmeriCorps Programs Director in the administration of the program including
specific grant/funder requirements.
▪ Engage in continuous learning and improvement to stay up-to-date on resources and best
practices in college coaching; commit to being/becoming a content area expert in coaching to
be able to share learnings with coaches and campuses so they can best support students and
families
▪ Actively engage and participate in MCAN staff meetings, being a contributing member of
MCAN’s and the Service Strategy Department’s planning, evaluation, continuous improvement,
and sustainability. This includes identifying needs and gaps in program and organizational
effectiveness and using initiative and creative problem-solving to propose solutions. Work
across the organization to coordinate, collaborate and amplify all work.
▪ Serve as a contributing member of the MCAN team and provide leadership in increasing
postsecondary access and success on behalf of the organization and in support of the strategic
plan. This includes finding ways to build an anti-racist internal and external culture.
▪ Employ Targeted Universalism to move the needle on MCAN’s college access dashboard
metrics.
▪ Other duties to support the program and advance MCAN’s goal of 60% of Michiganders with a
postsecondary degree or certificate by 2030.
Education, Job Knowledge and Experience Requirements
The ideal candidate should:
◾ Have experience incorporating the perspectives of multiple communities, including communities of color, in the consideration of impacts and outcomes of a decision-making process.
◾ Prioritize work, multi-task, work independently with minimal management, and accurately
perform duties in a fast-paced environment.
◾ Have ability to solve problems, pay attention to detail, and follow through on tasks assigned
through completion.
◾ Work efficiently and adhere to established deadlines.
◾ Possess strong interpersonal skills and the ability to work effectively as part of a team.
◾ Have a passion for working in the nonprofit and education sector.
◾ Have strong written and verbal communication skills.
◾ Have a strong and demonstrated commitment to equity.
◾ Have a Bachelor’s degree
◾ MCAN employees must be fully vaccinated and boosted against COVID19.
Priority will be given to candidates with:
◾ A Master’s degree in a relevant field.
◾ Prior experience or knowledge about AmeriCorps.
◾ Prior experience considering the impacts of college access and success on multiple
communities, including communities of color and those with low socioeconomic status.
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ABOUT MICHIGAN COLLEGE ACCESS NETWORK
Since our founding a decade ago, Michigan College Access Network has known that college changes everything — and perhaps even more critical to our mission is the belief that college is for everyone. We do what it takes to provide students in Michigan with a brighter long-term future, through college access and postsecondary certificate and degree attainment: doing the research, talking to agents of change, connecting resources, being a changemaker.
Why? By encouraging Michigan residents to earn postsecondary certificates and degrees, we not only help them earn more and promote their well-being — we also strengthen Michigan's talent pool, retain and attract businesses to the state and stimulate Michigan's economy in the process. Through college access, we are also able to promote equity in our state. We work to ensure that every student in Michigan has the opportunity to attend college — especially low-income students, first-generation college-going students and students of color.
Full-Time, Monday – Friday 9:00am – 5:00pm with expected in-state travel
Salary: $55,000-$60,000
Benefits: Full benefits package includes platinum health, dental, vision, life and disability insurance. Also includes education support program, employee development program, 403b retirement plan (with standard 4% employer contribution and up to an additional 3% match), 240 hours of PTO, paid holidays, paid maternity/paternity/adoption leave, employee assistance program (providing resources to support employees with finances, legal issues, mental health and more including free professional consultations) and a fun, engaging work environment.