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Member Services Director

This job is no longer available

Lakewood, WA, USA
Full-time

Would you like to share your passion for customer service with others? Would you like to use your leadership and development skills to provide a great staff and member experience? As the member services director, you will direct all aspects of membership for the branch including recruitment of new members, retention of existing members and supervision of assigned staff.

The YMCA of Pierce and Kitsap Counties offers a competitive salary and benefits package as well as the opportunity to impact the lives of the people we serve. We strive to draw the most talented leaders to make an impact each day in Pierce and Kitsap Counties. We invite individuals who are motivated servant leaders to apply to be an active, inspiring part of the team.

As a full time employee, you will receive a medical/dental/vision benefits package, retirement savings plan, Employee Assistance Plan (EAP), life and long term disability benefits, Paid Time Off (PTO), Extended Leave Plan (ELP), and a family membership to the YMCA of Pierce and Kitsap Counties.

Areas of Responsibility: 

If hired for this position you will provide leadership and support for the internal and external member experience, create meaningful relationships that promote growth and development, and manage systems and processes to allow access and progression of the mission of the YMCA. You will also meet performance measurement through annual giving, major gifts, and/or endowment by telling the Y story and raising charitable dollars to fulfill our mission.

Educational Background: 
I have a Bachelor’s degree and/or equivalent knowledge and experience in communication, business, or related field that includes supervision, fiscal management, program development, staff and volunteer development. 
Skills/Experience: 
  • I love working with people.
  • I know how to give great customer service.
  • I am organized, proactive and know how to get things done.
  • I am comfortable on a computer.
Job Function: 

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Nov 27 2018
Active Until: 
Dec 27 2018
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit