Member Engagement Night Lead

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YMCA of the USA
La Crosse, WI, United States
Full-time
La Crosse Area Family YMCA

Join our Member Engagment team at our Dahl Y branch in La Crosse, WI as our full time Night Lead. 


Help make a difference to our members and our guests as a full time member service night lead at our Dahl branch in La Crosse, WI. Hours are Monday - Friday 1:30 - 10:00 pm Full benefits package included plus a free family YMCA membership and 12% retirement after 2 years. 

Areas of Responsibility: 
  • Create a friendly, helpful and positive atmosphere for anyone visiting or calling the Y. 
  • Addressing member or guest concerns and resolving problems
  • Contacting diretors regarding any staffing issues
  • Training new member service staff
  • Providing tours of the facility and signing up memberships and registrations
  • Providing support and guidance to youth and teens as needed
Skills/Experience: 
  • Strong communication skills
  • Excellent customer service skills
  • Microsoft Office knowledge
  • Money handling experience with a high level of confidentiality & accuracy needed
  • One year experience/training in customer serivice, public relations or a related field
  • CPR/First Aid Certification
How to Apply: 
[email protected]
Job Function: 
Membership Programs

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Website: 
ymca.org
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Areas of Focus: 
Community Service / Capacity Building / Volunteerism
Youth / Children
Recreation / Sports
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Oct 31 2017
Active Until: 
Dec 1 2017
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit