The YMCA of Greater Kansas City has a unique leadership opportunity available as the Executive Director for the North Kansas City YMCA. This 100,000+ square foot facility is the Y home to over 3500 families and individuals from diverse backgrounds and the largest membership facility in the YMCA of Greater Kansas City association. In addition, the North Kansas City Y is home-base for the association's New American Welcome Center, designed to help immigrants connect with the people and opportunities that can help them build successful lives.
The Executive Director is responsible and accountable for all operational aspects of planning, developing, and implementing membership, programs and services at the appointed center and may be responsible for other aspects of operations. This position is expected to create a superior member experience, emphasize character development and the deliver the mission of the YMCA of Greater Kansas City.
Areas of Responsibility:
- Establishes with the center leadership team long range plans for the expansion of programs and services, in support of overall Y goals.
- Develops, manages, and monitors the center operating budget and meets or exceeds budget targets.
- Oversees the day-to-day operations of the Center.
- Recruits, hires and leads center staff. Provides leadership and supervision to member engagement, healthy living, sports and aquatics leadership teams. Reviews and evaluates associates performance. Develops strategies to motivate staff and achieve goals.
- Ensure the establishment and implementation of a Center on-boarding process for all new associates. Train and coach all associates (Center wide) on relationship building/membership service skills to ensure consistent excellence in service through daily care of members, program participants and volunteers. Leads the development of the Community Mission Board and committees. Directs the volunteer activities of the center.
- Serves as a leader in the annual mission campaign and other fundraising initiatives; directs staff and volunteers on implementation of membership campaigns.
- Leads and ensures the creation of a culture of exceptional member and program participant service. Works with center teams to continually improve member and participant engagement and experience.
- Develops, manages, and monitors assigned operating budgets to meet or exceed targets.
- Recommends adjustments to the budget to assure a balanced operation and submits reports on current operations.
- Serves as a member of YMCA of Greater Kansas City leadership team and supports the overall objectives of the Y.
- Coordinates the development and management of center programs to meet the needs of the community and achieves association operating objectives.
- May assume responsibility for association wide programs or pilot programs to include but not limited to preparing and managing the Healthy Living Partners program.
- Represents and promotes the YMCA in the local community and develops positive working relationships with other organizations, businesses, and governmental entities. Develops and maintains collaborative relationships with community agencies in service delivery area.
- Coordinates staff and volunteer development, including recruitment, team building, training, evaluation, recognition, termination, etc.
- Leads strategic planning efforts and develops the annual operating budget of the center.
- May partner with association leadership team to identify and develop relationships to support capital campaigns for center.
- Ensures the implementation of the Association Vision Plan key components.
- Ensures outstanding member service and meets all Member Experience program standards.
- Direct staff and volunteers in the development of program and membership enrollment strategies.
- Ensures compliance with association policies and procedures.
- Ensures the safety and maintenance of high quality facilities, grounds, and equipment.
- Ensure attendance at community functions and events to promote the Y, including mission, programs and services.
- Participate in the association’s Annual Mission Campaign, Community Mission Board meetings, Association Board meetings, Association Staff Retreat and various center and association meetings and/or trainings.
Educational Background:
Bachelor’s degree from an accredited college or university or the equivalent combination of education and experience.Establishes with the center leadership team long range plans for the expansion of programs and services, in support of overall Y goals. De
Skills/Experience:
- Minimum five years of experience in management, preferably in a Y or related industry.
- Proven experience in supervising, inspiring, developing and motivating associates.
- Proven customer service, sales and marketing experience preferably in a membership setting.
- Proven track record with selling a product or service and meeting or exceeding sales goals.
- Able to direct assigned operations including volunteer development, supervision
- of associates, development and monitoring of budgets, marketing and public relations,
- and program development.
- Excellent oral and written communication skills including negotiation, presentation skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Intermediate computer skills including experience utilizing email and working in a windows environment.
- Passion, enthusiasm and support for mission and values of the YMCA.
- Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
- Knowledge of federal and state employment laws and regulations, and not-for-profit sector employment policies and procedures.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Ability to create a culture of serving the members and staff within the centers.
- Ability to analyze complex information and to define and solve problems.
- Knowledge of marketing and promotion techniques.
Compensation/Benefits:
Amenities at the North Kansas City YMCA include:
- Multiple group exercise studios.
- Multiple wellness floors with innovative fitness equipment.
- Multiple Gymnasiums to offer opportunities such as open gym, family gym, adult sports and more.
- Family changing rooms.
- Expanded Kids Zone--more space for your children to have fun, learn and play.
- Swimming pool and indoor water park with a kid-friendly pool and features including a slide and lazy river.
- Expanded wellness floor with new, state-of-the-art equipment.
- 25-foot rock climbing wall.
- Indoor walking track.
- An Updated Welcome Center
- On-site dedicated partnerships
- North Kansas City Hospital Wellness Corner
- Ruby Jeans Juicier
Job Function:
Organization Info
Listing Stats
Post Date:
Aug 20 2018
Active Until:
Sep 21 2018
Hiring Organization:
YMCA of the USA
industry:
Nonprofit