The Wounded Warrior Project (WWP) Business Systems Analyst II is a key member IT responsible for supporting and maintaining IT solutions for WWP. The analyst will play a significant role in gathering business requirements and helping the organization create and execute user acceptance testing. With limited mentoring support, the analyst will work as a liaison between IT and our business partners in order to provide technical/business solutions to meet user needs. In addition, the analyst translates simple to intermediate high-level business/functional requirements into technical specifications for the IT organization and works with development to test and implement those changes.
Areas of Responsibility:
- Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats
- Review, analyze, and critically evaluate business systems and user requests to evaluate the business need
- Research, plan, coordinate, and recommend system solutions
- Document requirements, define scope and objectives, and formulate systems to parallel overall business strategies
- Proactively communicate and collaborate with team and business partners to analyze information needs, functional requirements and associated deliverables
- Translate business requirements into detailed use cases and user stories
- Translate user stories into technical design requirements
- Support the business in creating and developing business cases
- Identify creative solutions to solve business challenges
- Participate in testing activities and writing test cases for QA based upon project requirements
- Recommend controls and proactively assess processes to reduce risk and identify potential future issues
- Define technical project requirements and adhere to project milestones, phases, and elements
- Maintain system protocols by writing and updating procedures
- Prepare technical reports by collecting, analyzing, and summarizing information and trends
- Other related duties as assigned
Educational Background:
Bachelor’s degree required, preferably in business systems, computing, metrics, or other related field
Skills/Experience:
- Passionate about technology and solving IT operations-focused problems
- Ability to accomplish goals and objectives effectively with peers, in and outside the organization
- Ability to identify and resolve problems
- Excellent verbal and written communications skills with the ability to present technical and non-technical information to any audience
- Working knowledge of SDLC (Waterfall, prototyping, Iterative, Agile, etc.)
- Ability to organize requirements by features and user stories creating a backlog to be used throughout the project lifecycle
- Ability to research ideas and present outcomes in a clear and concise manner
- Ability to influence others to gain consensus on the most effective solution
- Ability to provide excellent customer service to clients and stakeholders to ensure project success and client satisfaction
- Strong analytical skills
- Demonstrated team player with ability to drive projects to successful outcome
- Ability to adapt quickly to changing priorities and manage multiple deadlines
- Ability to document process flow charts and map business ideas to technical solutions
- Ability to proactively identify and recommend mitigation for security concerns
- Strong configuration and design skills
- Adept at implementing technology-enabled business solutions for clients as part of a highly talented team
- Knowledge of Project Management and technical best practices and/or ability to research/collaborate
- Demonstrated ability to work independently and exercise confidentiality and good judgment when working with sensitive issues
- Proficiency in Microsoft Office, Visio, Project
Education & Experience Requirements
- Minimum five (5) years’ relevant work experience required
- Minimum three (3) years’ experience with system analysis principles, methods, procedures, practices, and tools required
- Experience supporting Salesforce and Business Intelligence preferred
- Experience with SQL queries and SQL Reporting Services preferred
- Experience with testing, documenting test cases, and data mapping preferred
Job Function:
Organization Info
Listing Stats
Post Date:
Apr 20 2018
Active Until:
May 20 2018
Hiring Organization:
Wounded Warrior Project, Inc.
industry:
Nonprofit