We are seeking a Manager, Corps Member Onboarding to support our newest corps members as they prepare for their two year commitment and to support current corps members and alumni throughout their certification process. As the Manager, Corps Member Onboarding you will be responsible for leading our campaigns to bring admitted applicants to the Greater Delta. You will also set vision, develop a process, and leverage the Greater Delta team to promote incoming corps member retention. You will also build and manage our incoming corps members tracking systems, ensure incoming corps members complete all action items leading up to pre-service, oversee and execute our district placement and hiring process, and creating a system to support corps members around licensure requirements for the states of Arkansas and Mississippi.
As the Manager, Corps Member Onboarding, you will be one of the first touch points incoming Corps Members will have; therefore, this person will be crucial in setting and creating a strong corps culture. Effective leadership in this role will result in a strong, diverse incoming corps who come to summer training eager and ready to learn.
The Manager will report to the Managing Director, Impact Immersion. The ideal candidate will be highly organized, a clear communicator, excited about operational work, and skilled at building positive culture as they interact with our newest corps members and engage the full Greater Delta staff.
Though the Manager, Corps Member Onboarding is likely to see themselves in the following examples, these are not requirements. Rather, these examples are designed to help you determine if this opportunity aligns with your passion and purpose.
- You are a connector and bridge builder. You thrive on unifying people and systems to accelerate both collective and individual development that affects systems change through organic and organized opportunities.
- You are committed to disrupting patterns of racial inequality. You strive to be a fully self-actualized leader. You address issues of race, class, and privilege because equity leads to better results for everyone.
- You are passionate about adult learning and development. You are committed to creating experiences for adults to learn in ways that are aligned to adult learning theory, rooted in our mission, and designed to accelerate exponential impact. You manage your team with this knowledge and coach them in operating based on these principles as they interact with and support our network.
- You are a problem solver and resource magnet -- with a track record of securing resources in the midst of constraints. You have experience taking a systems approach to problem solving because you distinguish root causes from symptoms, determine a proper course of action, secure access to the necessary tools, and invest others, within and beyond TFA, to help mitigate the challenges that would prevent our network from thriving. You also have experience building those skill sets in others.
- You achieve quick wins while always keeping the long game in mind. You are energized by doing the tough work today while also keeping your eye on the ball ten years from now because when you do, you ask bigger, more important questions and deliver better, short-term success.
Responsibilities of the Manager, Corps Member Onboarding include:
Matriculation and Retention (50%)
- Create vision for the matriculation process that includes ongoing touch points up to first days of school
- Manage Corp Member matriculation plan and collaborate with the Teacher Leadership and Development team regarding onboarding
- Act as the liaison between Greater Delta regional team and the national matriculation team
- Create resources to help build accepted applicants’ knowledge of TFA – Greater Delta and their content so that they can make an informed decision about whether to join the corps
- Design and communicate all pre-service related communication, including the transition blast
Placement and Hiring (20%)
- Support regional placement process and communicate decisions and prudent information to the entire team
- Support the hiring and district placement process for incoming Corps Members and partnering districts
- Review and provide resume feedback to Corps Members
- Creating and facilitate interview preparation calls
Licensure and Certification (25%)
- Build knowledge about hiring, licensure, testing, and onboarding in order to answer incoming corps member questions that come to the onboarding email inbox
- Create and manage a robust system to track corps members towards onboarding deadlines that brings in data from multiple sources for matriculation, licensure and placement
- Work across teams to ensure incoming corps members have timely and clear access to information for licensure, hiring, and summer training
- Maintain all licensure folders and ensure districts receive provisional licenses of CMs
- Create and manage robust system that provides corps member Praxis support
Region-wide and Organization-wide Responsibilities (5%)
Teach For America thrives on cross-functional partnerships throughout our organization. Our staff members are skilled in working across layers, understanding and managing through the reality of competing commitments, navigating these situations with grace, and being culture leaders within our regional team. We do this by upholding an orientation towards flexibility and generosity while also remaining deeply committed to a sense of possibility and achievement.
While some days we work independently to achieve milestones, realizing our goals requires regular collaboration at all levels. Everyone shows their support for region-and-organization-wide initiatives by actively engaging in the following:
- Diversity, Equity, and Inclusiveness professional development
- Corps member induction
- Corps member professional development days
- Corps member hiring events
- Corps member acceptance confirmation
- Regional staff recruitment and talent cultivation
- Cross-functional special projects
- Corps member selection interviews
- All staff leadership development and team building
- Regional social events with staff, corps members, and alumni
- 5-7 years of professional experience preferred
- Experience managing projects to reach and exceed ambitious goals required
- Knowledge of the Greater Delta education and community landscape strongly preferred
- Demonstrated ability to set vision and use innovative thinking to catalyze our alumni impact, both individual and collective, and fully engage community stakeholders in the Greater Delta
- Superb interpersonal and talent identification skills, as well as a proven ability to develop and leverage relationships toward achievement of concrete goals
- Excellent organizational and management skills
- Belief in the critical role of diversity in Teach For America’s broader mission
- An understanding for why diversity is so critically important for building an alumni movement and an inner drive to ensure we do all that we can to maximize it in our day-to-day work
- Ability to think outside of the box to capitalize on new opportunities
- Approaches challenges with a positive attitude and a sense of possibility.
Work Demands
- Ability to travel throughout the Greater Delta to meet with alumni and community members
- Some evening and weekend work required