The Donor Relations Specialist provides oversight and security of the Chapter’s data entry processes. He/she works closely with Chapter leadership and staff to ensure accurate, timely and consistent data entry, reporting and donor acknowledgement.
Areas of Responsibility:
- Acceptance and processing of all revenue
- Manage gift entry into Chapter databases
- Preparation of reports pertaining to gift processing
- Work closely with finance staff to ensure accurate recording of financial information
- Balance reports to cash and reconcile to databases
- Manage the donor acknowledgement program, including memorials and tributes program
- Responsible for generating and mailing gift acknowledgements daily
- Responsible for generating tribute letters for memorial families bi-weekly
- Respond to donor inquiries timely and professionally
- Provide timely financial reporting for special events
- Manage matching gift program, including gift confirmation, tracking and allocation
- Provide database assistance (queries) and support to other staff members
- Provide data to Chapter Executive to inform donor stewardship plans
- Maintenance and document retention of supporting documentation for pledges and restricted gifts
- Maintain integrity of data in internal databases
- Maintain a working knowledge of Personify database used by Programs Department
- Other duties as assigned
Educational Background:
High school diploma required. Additional education preferred
Skills/Experience:
- Two years relevant data entry experience working in CRM or development databases. Results Plus, Team Approach, Blackbaud Luminate (Convio) and/or Personify experience a plus
- Cash handling experience required
- Proficient user of personal computer, Microsoft software applications, Google suite required; familiarity with donor software systems preferred
- Typing speed and accuracy a must
- Ability to work independently and self-motivated
- Ability to work effectively with donors, volunteers and staff
- Excellent written and verbal communication skills
- Ability to prioritize multiple priorities, with exceptional attention to detail
- Ability to analyze information and make timely, appropriate decisions
- High level of integrity, diplomacy, initiative and discretion
- Ability to operate designated office equipment
- Work may be stressful during periods of high volume or tight deadlines
- Evenings and weekends required during high volume times
Job Function:
Organization Info
Listing Stats
Post Date:
Jul 29 2018
Active Until:
Aug 29 2018
Hiring Organization:
Alzheimer's Association
industry:
Nonprofit