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Director of Operations

This job is no longer available

Houston, TX, USA

The YMCA of Greater Houston is currently seeking experienced Director of Operations for the Tellepsen Family Downtown YMCA.

The YMCA of Greater Houston is seeking an ambitious, cause-driven and innovativeDirector of Operations to develop a staff and volunteer team serving the Tellepsen Family Downtown YMCA. This 115,000 square foot state of the art facility serving Downtown Houston has an operational budget of $7 million dollars and provides programs and services to 8,000 facility membership units. The ideal candidate will be an excellent communicator, strategic thinker and have a passion for the mission of the YMCA.

Areas of Responsibility: 
  • Responsible for the daily operations of center to ensure adherence to standard policies and procedures.
  • Establishes with the center leadership team long-range plans for the expansion of programs and services, in harmony with overall YMCA objectives.
  • Provides support in the area of board development and leads assigned volunteer committees.
  • Assists with fundraising efforts around the center’s annual support campaign.
  • Represents and promotes the YMCA in the local community and develops positive working relationships with other organizations, businesses, and governmental entities. Develops and maintains collaborative relationships with community agencies in service delivery area.
  • Recruits, hires, trains, develops and directs employees and volunteers. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
  • Develops, manages, and monitors operating budgets for assigned center to meet or exceed targets. Recommends adjustments to the budget to assure a balanced operation and submits reports on current operations.
  • Develops and directs high-quality member engagement strategies and programs which support center and association mission, goals, and strategies.
  • Aligns center operations, within the matrix and centralized program delivery models.
  • Supports association initiatives through center operations and fund development.
  • Ensures the maintenance of facilities and properties of the center to assure high standards of maintenance, safety, cleanliness and to assure that the requirements of regulatory codes are fully met.
  • Responds to and resolves employee relations issues and member and community inquiries and complaints in a timely manner.
  • Serves as a member of YMCA management and supports the overall objectives of the YMCA.
Educational Background: 
Bachelor's degree in human services, social services, business or equivalent.
  • Three or more years of management experience, preferably in a YMCA or other not-for-profit agency.
  • Ability to direct assigned operations within the areas of staff supervision, budget development, local marketing, program development and delivery, as well as assist with volunteer development and community engagement.
  • Prefer knowledge of, and previous experience with diverse populations
  • Bilingual in English/Spanish preferred.
  • Ability to establish and maintain collaborations with community organizations.
  • YMCA certification preferred.
  • CPR and First Aid certifications may be required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Salary: $70,000.00 - $75,000.00

Job Function: 

Organization Info

YMCA of the USA

Chicago, IL, United States
Annual Budget : 
About Us

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Aug 19 2019
Active Until: 
Sep 19 2019
Hiring Organization: 
YMCA of the USA