The Director of Operations is responsible for all of the daily operations of assigned YMCA center including member services, programming, staffing and facilities. Participates in volunteer and staff development, financial development, community relations and collaborations with community agencies.
Areas of Responsibility:
- Responsible for the daily operations of center to ensure adherence to standard policies and procedures.
- Establishes with the center leadership team long range plans for the expansion of programs and services, in harmony with overall YMCA objectives.
- Provides support in the area of board development and leads assigned volunteer committees.
- Assists with fundraising efforts around the center’s annual support campaign.
- Represents and promotes the YMCA in the local community and develops positive working relationships with other organizations, businesses, and governmental entities. Develops and maintains collaborative relationships with community agencies in service delivery area.
- Recruits, hires, trains, develops and directs employees and volunteers. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
- Develops, manages, and monitors operating budgets for assigned center to meet or exceed targets. Recommends adjustments to the budget to assure a balanced operation and submits reports on current operations.
- Develops and directs high quality member engagement strategies and programs which support center and association mission, goals, and strategies.
- Aligns center operations, within the matrix and centralized program delivery models.
- Supports association initiatives through center operations and fund development.
- Ensures the maintenance of facilities and properties of the center to assure high standards of maintenance, safety, cleanliness and to assure that the requirements of regulatory codes are fully met.
- Responds to and resolves employee relations issues and member and community inquires and complaints in a timely manner.
- Serves as a member of YMCA management and supports the overall objectives of the YMCA.
Educational Background:
Bachelor's degree in human services, social services, business or equivalent.
Skills/Experience:
- Three or more years of management experience, preferably in a YMCA or other not-for-profit agency.
- Ability to direct assigned operations within the areas of staff supervision, budget development, local marketing, program development and delivery, as well as assist with volunteer development and community engagement.
- Prefer knowledge of, and previous experience with diverse populations
- Bilingual in English/Spanish preferred.
- Ability to establish and maintain collaborations with community organizations.
- YMCA certification preferred.
- CPR and First Aid certifications may be required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation/Benefits:
Salary: $70,000.00 - $75,000.00
Job Function:
Organization Info
Listing Stats
Post Date:
Feb 18 2019
Active Until:
Mar 18 2019
Hiring Organization:
YMCA of the USA
industry:
Nonprofit