The Manager, Pre-Service and AmeriCorps will: (1) oversee and manage our regional AmeriCorps work streams, (2) oversee institute operations for regional summer institute, and (3) manage our regional selection and matriculation work streams.
The ideal candidate is outcomes-oriented, while also curious and constantly seeking to understand the motivations of others to inform strategy. A true relationship builder, you are motivated by supporting others, as individuals and as a collective, and will apply insights and creativity to developing strategic approaches to deepening alumni, donor, prospect and community relationships that lead to strong outcomes and results.
AmeriCorps (40%)
Overall management of Americorps
- ensure corps members are enrolled, and all documentation is complete
- exit corps members timely as needed
- attend state commission meetings and engage in cultivation of local AmeriCorps partners; respond to commission requests (state and federal)
- write grant proposal and follow-up reports for AmeriCorps, with the support of regional and national staff
- manage part-time staff member
Institute Operations (25%)
School Year:
- Finalize contracts for food, transportation, and lodging
- Bring in supplies and materials for Institute
- Support head of Institute with operations and logistics planning for events (opening/closing)
- Hire, train and provide ongoing support to operations coordinators and school operations manager
Summer:
- Full time work at regional Institute over the summer to oversee food, transportation, lodging, supplies, signage, support event operations
- Manage 3 operations coordinators (OCs) to assist with: (1) on-site residential issues including lock-outs and food issues; (2) coordinating transportation (buses, cars); (3) ensuring school sites have supplies; (4) creating signage and support event operations
- Manage school operations manager (SOM)
Selection and Matriculation (20%)
- Manage regional selection commitments
- Liaison with national team, oversee team commitments, and ensure new team members have buddies
- Create opportunities for team sharing and learning cross-team
- Manage and oversee matriculation process; coordinate meetings for centralized matriculation team; participate on centralized matriculation team, which collectively works to::
- update/develop as needed regional resources for preferencing and assignment
- create strategy for differentiated outreach and connection with callers (staff, CM/A, board, others); train and support callers
- manage portfolio of confirmed applicants, outreach and communication with applicants; connect with other callers
- create strategy for ongoing engagement and inspiration touchpoints with confirmed applicants; track retention
All Staff Contributions (15%)
- Participation in team meetings and events (all staff & functional teams)
- Participation in all staff events (selection or staff culture)
- Participation in community organization and regional team engagements as defined in FY20 Staff Engagement Expectations
- 5 to 7 years of experience working in operations, logistics, and/or managing systems
- Experience with Teach For America preferred
- Experience working in an entrepreneurial environment preferred
- Deep ties or networks in Hawai'i preferred
Skills and Approach to Work
- Superb interpersonal skills, with a proven ability to engage, motivate, and inspire others to action through verbal and written communication
- Results-oriented – effectively balances driving strategically at clear, ambitious goals with the iterative nature of research and strategy development and relationship-centered work
- Ability to analyze, interpret, and leverage data to identify opportunities, test new strategies, and make strong decisions regarding the most promising strategies to scale
- Demonstrated ability to work effectively and with cultural competence across diverse groups
- Exceptional written and verbal communication skills
- Strong knowledge and understanding of current trends in marketing, digital media, and social media
- Motivated by simultaneously managing multiple projects while maintaining a meticulous grasp of individual project details
- Knack for influencing others toward outcomes through sophisticated relationship management
- Ability to think big, generate ideas and implement solutions to complex problems in fast-paced, deadline-driven environment
- Ability to make timely decisions and demonstrate good judgment
- Team orientation; excited to collaborate with teammates, and develop systems with others’ perspectives
Work Demands
- Expectation that this staff member lives in Hawai'i and on Oahu during regional summer institute
- Be able to work some evenings and weekends
- Ability to travel independently to multiple locations throughout Hawai'i for work