Under the direction of the Senior Branch Executive and in accordance with the Christian mission and purpose of the Great Miami Valley (GMV) YMCA Association, the Branch Operations Director is responsible for the daily direction, management, and coordination of branch operations. This position is also responsible for providing high-quality programming and excellent services that meet the needs and interest of the facility, members, program participants, volunteers, and staff.
Areas of Responsibility:
- Oversees the daily operations of the branch including the regular inspection of the programming, staffing, facilities, property, and equipment to ensure high standards of customer service including professionalism of staff, cleanliness, maintenance, and repair of equipment.
- Assists Senior Branch Executive in setting goals that promote branch growth in alignment with the GMV strategic plan.
- Recruits and secures sufficient qualified staff and volunteers to effectively operate the facility and branch programs.
- Collaborates with community organizations and service agencies to support YMCA programming.
- Monitors branch and program budgets, schedules, and other related reports as needed.
- Hires, trains, supervise, and provide guidance to staff and volunteers in assigned areas. Facilitates communication and provides leadership. Models relationship/trust-building skills in all interactions.
- Completes payroll and other administrative duties for branch staff as needed.
- Ensures member and staff concerns are addressed in a timely manner.
- Assures compliance with local, state, and federal regulations. Ensures that program and facility standards are met and safety procedures are followed.
- Supports all branch and association-wide membership retention and engagement initiatives including annual support campaign efforts.
- Develops, implements, and manages operating plans to promote growth and retention for the branch.
- Executes plans designed to meet or exceed branch and GMV strategic goals.
Educational Background:
Bachelor’s Degree in business management, non-profit management, or related field or Associate’s Degree with relevant experience required.
Skills/Experience:
- Three to five years of experience working in a management or supervisory position required.
- Excellent written/verbal communication, interpersonal, and supervisory skills. Must demonstrate the ability to communicate at multiple levels within the branch and GMV.
- Prior experience as director or operations manager preferred.
- Analytical skills to evaluate data and make operational decisions.
- Proven track record of developing authentic and deepened relationships with others.
- Budget development and administration skills preferred. Planning and program development skills preferred.
Compensation/Benefits:
Salary: $42,511.00 - $51,013.00
Job Function:
Organization Info
Listing Stats
Post Date:
Mar 19 2019
Active Until:
Apr 19 2019
Hiring Organization:
YMCA of the USA
industry:
Nonprofit