Under the general direction of the Executive Director, the Associate Executive Director is responsible for the efficient and effective operation of the Greater Bergen County YMCA, a branch of the Metro YMCAs of the Oranges. Major responsibilities include, but are not limited to: overseeing program operations, fiscal management, providing direction for day-to-day operations, providing leadership and direction to the staff, and establishing clear performance standards and expectations.
- Ensure effective development and utilization of assigned Branch employees through hiring, motivating, training, and establishing and monitoring performance of department heads.
- Supervises, and develops full range of program services for all program areas in order to ensure sound operational practices, value added service and optimal financial performance.
- Directs the operational growth of the Branch through program expansion and enhancement of program quality.
- Develops and maintain program procedures and evaluation system throughout the Branch to assure adherence to YMCA standards.
- Responsible to take an active role in Board and Committee meetings, Association Quality Teams, Branch events and other special activities; take a leadership role in the annual campaign.
- Assist the Branch Executive Director to develop, manage, and monitor assigned operating budgets to meet or exceed targets. Recommend adjustments to the budget to assure a balanced operation and submits report on current operations.
- Develops and implements comprehensive membership strategies that support recruitment of new members and retention of existing members while creating a member-focused culture that models relationship-building skills in all interactions.
- Monitors results against the comprehensive membership recruitment and retention plans monthly, quarterly and yearly as required. Works with the Member Engagement Team to ensure monthly and yearly membership goals are met.
- Ensures proper implementation and delivery of membership/sales practices; updates procedures as need while maintaining constant communication of all updates with staff; coordinates with the business administrator as necessary on financial transactions.
- Fosters a climate of innovation and implements appropriate strategies to ensure inclusion and access for all.
- Knowledge of sales, new member acquisition, prospecting, and conversions.
- Background must include strong skills in human relations, budgeting, sound fiscal management, financial development, youth program development and management.
- Five or more years of management experience, preferably in a YMCA or other nonprofit agency.
- Minimum Five years of proven experience in supervision and staff development.
- Effective communication skills, both written and verbal with management, staff and clients.
- Strong leadership and managerial skills.
- Ability to demonstrate knowledge of, and support the mission, vision, standards, policies, procedures, operating instructions, confidentiality standards and ethics of the YMCA.
- Knowledge of fiscal management; ability to understand financial reports including budgetary guidelines and expenditures.
- Ability to anticipate and solve practical problems or resolve issues.
- Independent judgment to determine project guidelines, purpose, follow-through and completion.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Must have flexible work schedule.
We offer a competitive compensation and benefits package. Additional compensation includes 12% retirement upon eligibility, 403b plan, generous PTO plan, professional development opportunities and complimentary use of YMCA facilities.
Salary: $63,530.00 - $77,000.00