The Data Administrator works to support the programs of the Kentucky YMCA Youth Association through work with the CRM system, under the supervision of the CEO/President, Vice President and Office Manager. This position is responsible for management of our Customer Relationship Management System (CRM) which is utilized for all program registrations. This position additionally works with Program Directors to collect post-conference data and to offer onsite programming support for all conferences.
The maintenance of the KY YMCA’s website and Google Drive will be under the direct responsibility of this position.
Areas of Responsibility:
- Responsible for management of Customer Relationship Management System (CRM).
- Ensures all areas of the CRM are up to date and working properly for each program, troubleshooting with software partners when necessary.
- Creates electronic mailings and registrations through CRM.
- Assists with training KY YMCA employees on CRM.
- Ensures all data entered into CRM system is clean and usable information.
- Responsible for KY YMCA’s Google Drive organization.
- Creates and edits KY YMCA’s website contents on an ongoing basis.
- Supports student and adult registration for select programs.
- Collaborates with program directors to compile post conference data from CRM, assessments and surveys.
- Ability to communicate efficiently via phone with participants and teachers
- Organizational and time management skills are necessary in order to maintain a pack list.
- Acts as pre-conference support to the Kentucky YMCA programs, including (but not limited to) KYA, KUNA, LTC, GFI, Y-Corps, Officer Retreat, local programs.
- Acts as onsite support to the Kentucky YMCA programs, including (but not limited to) KYA, KUNA, LTC, GFI, Y-Corps, Officer Retreat, local programs.
- This position requires regular travel to Kentucky YMCA offices (Frankfort and Louisville), conference facility locations, and other venues throughout the state of Kentucky. Can expect 40% travel, and must have reliable transportation.
Educational Background:
Bachelor's degree in related field.
Skills/Experience:
- Two or more years of professional experience, in data management preferred
- Previous experience working with Salesforce/Conga/and other community management systems preferred
- Proficient use of Microsoft Office, particularly Word and Excel.
- Ability to communicate clearly and professionally in-person, over phone, and via email.
- Understanding of the nature and purpose of the KY YMCA and the respective roles of volunteers and staff.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community; track record of building authentic, constructive relationships with others
Job Function:
Organization Info
Listing Stats
Post Date:
Aug 30 2018
Active Until:
Sep 30 2018
Hiring Organization:
YMCA of the USA
industry:
Nonprofit