Leads the overall member experience in own branch by driving sales, retaining members and creating an overall exceptional member experience. Oversees the membership, wellness, and kidzone departments to ensure the highest level of customer service. Where needed, also serves as the Advisory Board liaison and the direct contact when the Executive director is unavailable.
Educational Background:
Bachelor's degree in business, sports, recreation, a related field, or equivalent.
Skills/Experience:
- 5 or more years of management experience, preferably in a YMCA or other not-for-profit agency.
- Ability to direct assigned operations including revenue generation, volunteer development, supervision of staff, development and monitoring of budgets, marketing and public relations, and program development.
- Prefer knowledge of, and previous experience with, diverse populations.
- Ability to establish and maintain collaborations with community organizations.
- Demonstrated ability to define, refine and implement sales processes, procedures and policies.
- Experience managing personnel and contributing toward the development of department strategy
- Strong analytical, problem solving, and collaboration skills.
Compensation/Benefits:
Salary: $43,000.00
Job Function:
Organization Info
Listing Stats
Post Date:
Jan 10 2018
Active Until:
Feb 10 2018
Hiring Organization:
YMCA of the USA
industry:
Nonprofit