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Chief Operating Officer

This job is no longer available

Fairview Heights, Illinois, USA

Reports to: President & CEO

Location: Fairview Heights, Illinois


Hoyleton Youth & Family Services (Hoyleton) is a social services agency that provides therapeutic, behavioral and mental health informed care to youth and families impacted by trauma in the Southern Illinois region. Hoyleton was founded in 1895, as a Children’s Home, but has grown to become one of Southern Illinois’ leaders in health services for every stage of youth and family development. In 2025, Hoyleton will celebrate 130 years of serving children, their families and the community.


The organization has experienced 100% growth over the last five years even with the pandemic and the challenges it has created. The organization has evolved from a child welfare agency to a thriving health and human services organization. Over the past three years, the number of children and families served has tripled. Hoyleton has approximately 300 employees. The budget for 2024 is approximately $33 million.


Currently, there are eight locations for the organization, with the headquarters being housed in Fairview Heights, IL. With the continued growth of the organization, there is a $5 million capital campaign in process to expand the Hoyleton campus with two new facilities to serve thirty children per facility.


The new Chief Operations Officer (COO) will be a key driver and partner of the growth strategy for the organization. Building upon the great reputation the agency has fostered over its long tenure, this leader will help to expand capacity and bandwidth and will work strategically with the CEO and Chief Program Officer to continue to drive the growth and expansion of services.

Areas of Responsibility: 

As a member of the Leadership Team, the Chief Operating Officer (COO) will report to the President & CEO and will oversee the functions of the Finance & Accounting, Human Resources, Quality Improvement, Information Technology, Maintenance & Facilities and Organizational Development/Training.


The COO will supervise four (4) key administrative leaders within the aforementioned departments, as well as taking point on a number of high-level initiatives. In addition, the COO will coordinate input from multiple stakeholders to drive forward complex organizational projects, such as negotiations with Managed Care Organizations (MCO), Risk Based Contracts and Value Based Contracts.


The successful candidate will have experience in human resources, administrative operations, facilities management, technology and quality improvement, with particular focus in finance and accounting, preferably in a nonprofit setting. This individual will have demonstrated experience developing operational standards, policies and practices and is highly skilled in problem solving and being a decisive decision-maker.


This individual will have at least six to ten years of senior/executive managerial experience in a complex organization with a proven track record of success.  Master’s level degree (MS, MPH, MBA, MHA) is required; or a combination of education and professional experience. A focus on strategic planning and experience in negotiating Value Based Contracts and Risk Based Contracts with Managed Care Organizations is preferred.


The salary range for this position is between $175,000 – 200,000 and will be commensurate with experience. Hoyleton offers a comprehensive benefits package, including but not limited to 11 paid holidays, vacation, group health and dental, as well as a 403b plan.

How to Apply: 

Hoyleton is proud to be an equal opportunity employer. Hoyleton provides equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, color, religion, sex, sexual orientation, sexual preference, gender, gender identity, gender preference or expression, pregnancy (including childbirth or related medical or common conditions), age, disability, national origin, marital or civil union status, ancestry, citizenship, military or veteran status, genetic information, order of protection status, arrest record, or on any other basis prohibited by law. This Policy applies to all employment terms and conditions including but not limited to recruitment, employment, job assignment, compensation, benefits, discipline, hiring, promotions, terminations and training.


Applications and nominations are being received by Kittleman & Associates, LLC. To apply, please send a current resume and letter of interest to (click on the Apply button at the bottom of the page). For best consideration, please submit your materials by April 15, 2024.

Organization Info

Hoyleton Youth and Family Services

Fairview Heights, Illinois, USA
About Us
Areas of Focus: 

For over 125 years, Hoyleton has been creating a better world for the children and families we serve


Hoyleton Youth & Family Services is one of only 14 CARE certified agencies in the United States, and the only one serving youth in the Midwest. CARE certification is granted to social services agencies, by Cornell University, who meet the Residential Child Care Project's Highest Standards for Implementation of the Child and Residential Experiences (CARE) Program Model. CARE is a trauma-informed practice model based on six core principles that create successful outcomes for children and families. The aim of CARE is to bring our current practice closer to well-researched best practices with children and families impacted by trauma. The CARE model is recognized as our agency compass, it guides our interactions with youth, families and staff as well as our policies, procedures and decision making.

Why Work For Us?: 

A career at Hoyleton is more than a job, it is a calling to affect real change for underserved members of our community. It is our mission to enable all people young and old alike to realize the wholeness of life that God intends.

A place where you can make a positive impact in someone's life.

Every staff member at Hoyleton works cohesively to do what is in the best interest of the children in our care. We recognize each child, family and situation is different so we adhere to a comprehensive principle-based care model that provides a framework to keep relationships at the center and guide everything we do.

A place to feel safe and supported sharing your beliefs and values.

Hoyleton is an all-inclusive social-services agency. We are committed to an organizational culture that honors and values the dignity of all life and lived experiences.

Connect With Us

Listing Stats

Post Date: 
Mar 1 2024
Active Until: 
Apr 1 2024
Hiring Organization: 
Hoyleton Youth and Family Services