This position is primarily responsible for all facets of the branch operations including but not limited to: Membership sales, health & wellness, aquatics, facilities, after school programs and child care, all under the direction of the Executive Director, and in accordance with the policies established by the branch Board of Directors and the YMCA of Greater Boston. He/she will be involved in most decisions of the branch, while serving as the number two (2) to the Executive Director.
Areas of Responsibility:
- Hire, train, supervise and evaluate branch Aquatics Director, Membership Sales Director, Health & Wellness Director, Child Care Directors and Facilities Director.
- Oversee the development and management of all program budgets through appropriate guidance and supervision of Program Directors.
- Ensure that all programs and service offered are of the utmost quality. Review and evaluate on an ongoing basis the quality of program services, staffing, enrollment, and retention.
- Working with all department and program heads the Director of Membership Operations will continually seek out trends, new ideas and program concepts to offer innovative ideas each program session.
- Actively participate in the orientation of new members in order to build active member engagement and promote program growth.
- Under the direction of the executive director, actively lead one area of the annual campaign to help achieve annual development goals.
- Oversee the development, implementation, and administration of all administrative areas, including business, membership, program registration, marketing, ACCESS, risk management, community development, and babysitting and parties.
- Utilizing Listen First skills, engage in active listening with members in order to build relationships, understand individual’s goals and interests and take the initiative to assist in the achievement of those goals.
- Participate in staff meetings, Board of Director meetings, and professional trainings as appropriate.
- Maintain a professional image and manner consistent with the YMCA mission and goals.
- Attend all staff functions, including annual All-Staff Conference and Quarterly Leadership Meetings.
- Represent the branch in a professional manner at community meetings, and participate in local chamber, board of trades and other civic organizations.
- Remain current in required and voluntary training in order to promote growth of body, mind and spirit and character values for all.
Educational Background:
Bachelor’s degree required, Masters degree preferred.
Skills/Experience:
- At least five – seven years experience in programming, administration and member services.
- At least two specialty areas of expertise (ie: Aquatics / Health and Wellness)
Compensation/Benefits:
Salary: $59,500.00 - $74,000.00
Job Function:
Organization Info
Listing Stats
Post Date:
Oct 20 2018
Active Until:
Nov 20 2018
Hiring Organization:
YMCA of the USA
industry:
Nonprofit