The Program Operations Manager will provide high-quality programmatic and administrative support to the Education Board Partners’ (EBP) Program Team, assisting with the planning, implementing, and evaluation of their many projects across the country. This person will:
Support EBP’s programs
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Develop, implement, and track multiple, and sometimes simultaneous, project plans, including timelines, milestones, and deliverables to ensure project outcomes
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Assist with scheduling, organizing, and, at times, participating in program-related meetings internally and externally
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Communicate with clients and partners to keep programs and projects on track, on time, and achieving outcomes
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Manage the process of administering our board diagnostics and evaluation surveys and organize data to share with team and clients
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Assist with conference registration and travel logistics
Support EBP’s internal processes
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Manage the process of turning proposals into contracts, enabling parties to sign contracts, and maintaining systems with updated information on clients and contracts
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Manage team’s use of Expensify to track and monitor expenses
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Manage team’s use of Dropbox, Salesforce, and our customized project management system
Support event planning
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Manage event logistics and coordinate content for program trainings and other events
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Serve as liaison for co-sponsored events with other organizations, providing support required from the EBP side and disseminating necessary communication to the team
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Gather and evaluate event participation and impact data
Here’s how we would describe the ideal person for this role:
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Passion for educational equity: You are deeply aligned with EBP’s mission, demonstrated by a commitment to educational equity and increasing diverse leadership in education, as well as an interest in the role of boards in education
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Exceptional project manager: You excel at designing, organizing and coordinating the details that enable high-quality work – you are someone who doesn’t let things fall through the cracks and likes supporting others so that everyone is operating at their best
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Data orientation: You are comfortable working with simple systems and pulling, organizing, and clearly summarizing basic qualitative and quantitative information
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Relationship builder: You value and are good at cultivating strong relationships internally and externally
Collaborative, self-starting and adaptable: You are a team player, you enjoy working with a high energy, hard working, and slightly irreverent team, and you don’t mind having lots of balls in the air at all times
Additionally, we need someone who has:
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Been responsible for managing complex projects in a fast-changing environment with various stakeholders, deadlines and deliverables
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Had success in a client or customer facing role
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The ability to work independently and flexibly (we are 90% virtual, 10% in person)
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Developed a familiarity with the national education reform landscape (preferred but not required)
We offer a competitive benefits package and salary commensurate with experience. We aim to be a great place for people to work and have a generous total benefit package for our team (e.g., half day Fridays in the summer, we close the week between Christmas and New Years, a generous 401k match, child care subsidy for travel, etc.).
We are an equal opportunity employer and strongly encourage candidates of all backgrounds to apply. EBP values diversity and inclusion, both in our workplace and on the boards with which we work, and we are actively seeking talented team members who come from diverse backgrounds and bring different experiences and perspectives.