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Program Operations Manager

This job is no longer available

District of Columbia, USA

The Program Operations Manager will provide high-quality programmatic and administrative support to the Education Board Partners’ (EBP) Program Team, assisting with the planning, implementing, and evaluation of their many projects across the country. This person will:

Support EBP’s programs

  • Develop, implement, and track multiple, and sometimes simultaneous, project plans, including timelines, milestones, and deliverables to ensure project outcomes

  • Assist with scheduling, organizing, and, at times, participating in program-related meetings internally and externally

  • Communicate with clients and partners to keep programs and projects on track, on time, and achieving outcomes

  • Manage the process of administering our board diagnostics and evaluation surveys and organize data to share with team and clients 

  • Assist with conference registration and travel logistics 

Support EBP’s internal processes

  • Manage the process of turning proposals into contracts, enabling parties to sign contracts, and maintaining systems with updated information on clients and contracts

  • Manage team’s use of Expensify to track and monitor expenses 

  • Manage team’s use of Dropbox, Salesforce, and our customized project management system 

Support event planning

  • Manage event logistics and coordinate content for program trainings and other events

  • Serve as liaison for co-sponsored events with other organizations, providing support required from the EBP side and disseminating necessary communication to the team

  • Gather and evaluate event participation and impact data 

Areas of Responsibility: 

Here’s how we would describe the ideal person for this role:

  • Passion for educational equity: You are deeply aligned with EBP’s mission, demonstrated by a commitment to educational equity and increasing diverse leadership in education, as well as an interest in the role of boards in education

  • Exceptional project manager:  You excel at designing, organizing and coordinating the details that enable high-quality work – you are someone who doesn’t let things fall through the cracks and likes supporting others so that everyone is operating at their best 

  • Data orientation: You are comfortable working with simple systems and pulling, organizing, and clearly summarizing basic qualitative and quantitative information

  • Relationship builder: You value and are good at cultivating strong relationships internally and externally 

Collaborative, self-starting and adaptable: You are a team player, you enjoy working with a high energy, hard working, and slightly irreverent team, and you don’t mind having lots of balls in the air at all times


Additionally, we need someone who has: 

  • Been responsible for managing complex projects in a fast-changing environment with various stakeholders, deadlines and deliverables

  • Had success in a client or customer facing role

  • The ability to work independently and flexibly (we are 90% virtual, 10% in person) 

  • Developed a familiarity with the national education reform landscape (preferred but not required)


We offer a competitive benefits package and salary commensurate with experience. We aim to be a great place for people to work and have a generous total benefit package for our team (e.g., half day Fridays in the summer, we close the week between Christmas and New Years, a generous 401k match, child care subsidy for travel, etc.). 

We are an equal opportunity employer and strongly encourage candidates of all backgrounds to apply.  EBP values diversity and inclusion, both in our workplace and on the boards with which we work, and we are actively seeking talented team members who come from diverse backgrounds and bring different experiences and perspectives.

Organization Info

Education Board Partners

Washington D.C., DC, USA
1-10 employees
About Us
Areas of Focus: 

Education Board Partners (formerly Charter Board Partners) is the only national nonprofit organization dedicated exclusively to strengthening nonprofit boards in education. Volunteer boards in education — the boards of public charter schools, nonprofit education organizations, and autonomous district schools — are a powerful force operating independent of politics to improve school quality, equity, and accountability. They bring valuable expertise and leadership experience to schools, and they make decisions in close proximity to students, staff, and communities. In short, boards make the decisions that make schools better for kids.


Our three core areas of work include:

  • We recruit board members for schools that need deeper skills, relevant experience, and more diversity. 
    Board work is people work. EBP engages deeply with boards around their goals, recruits talented and motivated people, and personally connects them with the boards that need their skills and experience. We focus particularly on recruiting and building diverse boards: More than half of American public school students are students of color (a number that increases each year), but 86% of nonprofit board members in the U.S. are white. Through this work, we aim to ensure that education-related boards better represent the students in our public schools.   
  • We provide tailored support for board members and executive directors to help them govern well.
    EBP provides customized coaching, adaptable tools and templates, and robust trainings that help boards govern effectively and equitably. We train boards to understand opportunity and achievement gaps in our public schools and make decisions that help close them. We help educate all board members about the broader education landscape and equip them to speak up in favor of equitable access to high-quality schools for all students and families.
  • We help decision-makers incentivize strong boards.
    Because effective governance results in stronger accountability and higher-quality schools, EBP partners with authorizers, support organizations, and funders to help them more accurately measure board effectiveness and insist on engaged, diverse boards. 
Why Work For Us?: 

At Education Board Partners, we care deeply about how and why we do the work. Our name reflects our core principles:

  • We are driven by the belief that every child deserves access to a high-quality education; we measure our success by whether schools are better, not whether boards are better. (We are educators first and foremost; everyone at EBP has spent time as a classroom teacher and/or working in schools.)

  • Volunteer boards in education — the boards of public charter schools, nonprofit education organizations, and autonomously-governed district schools — are a powerful force, operating independent of politics, to improve school quality, equity, and accountability. They bring valuable expertise and leadership experience and make decisions in close proximity to students, staff, and communities.

  • We partner with individuals and organizations across the country and at every level of the ecosystem — boards, school leaders, funders, policymakers, authorizers, education support organizations — who are working to improve outcomes for students.

Independently governed boards put in place the context for success, shield schools from the ever-changing forces of politics, and insist on results. Boards also provide charter schools with volunteer board members who bring valuable skills, experience, perspective, expertise, and resources that public schools often have a hard time accessing. And serving on the board of a public school gives those individuals the opportunity to play a meaningful role in their communities, contribute to improving public education, and make a real difference in the lives of children.

Listing Stats

Post Date: 
Jan 24 2020
Active Until: 
Feb 24 2020
Hiring Organization: 
Education Board Partners