The Scott County Family Y has an excellent advancement opportunity for an up and coming Assoc. Exec Director or Senior Program Director!
Since 1858, the Scott County Family Y has been an integral part of the Quad Cities area. Comprised of 6 branches, Camp Abe Lincoln and multiple child care sites including 3 Early Learning Centers and 8 Before/After School locations, SCFY continues to grow and strengthen the community to bring about positive change. The Quad Cities area, situation along the Mississippi River, is home to a more than 27,000 businesses including John Deere World Headquarters, Arconic, Kraft, Exelon and a major military installation - the Rock Island Arsenal. We have low cost of living, great school systems and several higher education institutions. Here you can experience a variety of extra-curricular activities similar to those found in big cities but with a small town feel such as arts, baseball, big name concerts and events, and much more!
The qualified candidate will possess at a minimum:
- Demonstrated board/volunteer development
- Established fundraising experience
- Three years experience with staff supervision and development
- Bachelor's Degree in Business Management or business-related field required.
- Three or more years of YMCA membership management and customer service preferred.
- Ability to make solid relations and build on current collaborations with school partners and other community entities
- Demonstrated skill in all areas of operational management, non-profit management preferred.
The Branch Executive willcreate, implement, manage and model systems and practices that support extraordinary member/participant experiences. Emphasis is on the member/participant and the satisfaction of their overall experience from initial engagement and enrollment to continual connection with the appropriate staff, programs and services. Primary goal is to build a relationship-based membership that moves members/participants along a continuum from a casual connection to a committed level through increased involvement.
- Serve as role model to members and Y staff and, at all times lives the mission, vision and values of the YMCA movement.
- Develop, model and integrate procedures and practices that encourage and sustain relationships with and among members/participants.
- Recruit, develop, support and engage the branch Board of Advisors.
- Lead the Annual Campaign for the branch, coordinate fundraising with Board of Advisors, staff, members and volunteers. Coordinate campaign efforts with a volunteer campaign director.
- Evaluate the collection, monitoring and analysis of data on the effectiveness of member engagement and ensure it is occurring on an on-going basis.
- Work in conjunction with staff teams to continually improve member engagement and experience.
- Equip staff with the on-going knowledge, skills and abilities to engage, support and involve members.
- Continually monitor and assist in the process of program/service improvements and innovations that respond to the ever-evolving needs and interests of members.
- Participate in association strategy teams as required.
- Develop strategic plan for branch in conjunction with annual budget process.
- Develop, monitor and achieve membership and program budgets, sales goals, and participant goals for branch in accordance with association guidelines and practices.
- Attend community functions and events to promote the YMCA, including mission, programs and services.
- Provide effective communication of applicable information to members and staff.
- Monitor and update the website in conjunction with the corporate office.
- Hire, train, develop, evaluate and supervise branch staff.
- Assure facility and surrounding outdoor areas are clean, attractive and inviting in coordination with the Maintenance Director and COO.
- Maintain certifications listed under Certificates and Other Requirements.
- Adherence to all policies and procedures of Scott County Family Y.
- Understand and follow all safety rules and regulations including knowledge of emergency procedures and location of emergency equipment.
- Regular and timely adherence to respective schedule/meetings.
- All other duties as assigned by the COO.
- Three or more years of YMCA membership management and customer service preferred
- Three years experience with hiring, training, mentoring and supervising staff.
- Demonstrated skill in all areas of operational management, non-profit management preferred.
Required Certifications
- YMCA Leadership Certification preferred
- Current CPR/First Aid/AED Certification*
- Mandatory Reporter*
- Must be able to pass background check.
Salary: $45,000.00