Provides support for national and state campaigns, initiatives, and programs. Supports all aspects of state work, including communications, advocacy, community outreach, and member and volunteer engagement. Provides support with the coordination of programs or issue-related projects. Researches programmatic or issue-related areas and resolves, as appropriate. Utilizes a high degree of technological aptitude in support of office requirements. Performs activities directed by the Supervisor of Operations, State Director, or other assigned supervisors. Incumbent(s) in this position may perform all or a significant combination of the tasks described below depending on operational requirements, assigned location, and individual areas of expertise.
- Provides day-to-day administrative and logistical support for the state team. Trains and/or supports staff and volunteer application of systems and technologies in support of organizational goals and objectives in keeping with AARP policies and procedures.
- Acts as the first point of contact in the state office for AARP members, the public, volunteers, and vendors. Answers general questions about AARP’s programs, products and services and directs members and the public to the appropriate departments as needed.
- Prepares flyers, brochures, alerts, news releases, direct mail pieces, letters, memos, presentations, and training materials with minimal directions or draft format. Prepares camera-ready materials for production, as well as coordinates schedules and delivery of materials. Creates and/or coordinates large-scale communications, editing, or printing projects such as event materials, review of program/issue materials, or presentations.
- Answers state e-mails, phone calls and maintains the office work spaces, including inventory supply monitoring and organization.
- Maintains project/activity work plans and calendars along with the State Office master calendar. Manages conference room reservation schedules and provides assistance to partner organizations during use of meeting space. Coordinates activities to support the various programs and events. Serves as a resource person to staff and volunteers. Participates in team meetings, maintains records, and prepares reports.
- Demonstrates AARP values and behaviors in all interactions.
- 2+ years of progressively responsible administrative experience; or an equivalent combination of training and experience related to the duties of the position.
- High degree of proficiency with MS Office Suite and general technical aptitude.
- Occasional travel may be required.
AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.