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Operations Director

This job is no longer available

Concord, NH, USA
Full-time

Under the direction of the Chief Executive Officer, the Operations Director is responsible for helping grow and develop the Concord Family YMCA’s impact, reputation, and operations focusing specifically on health and wellness programs, group fitness, youth and adult sports, and aquatics. This leadership position is responsible for working cohesively with all of the organization’s departments with special emphasis on Membership. This person works independently under general direction and is expected to provide leadership, strengthen program quality, help us to work toward continuous improvement in systems and process and to determine how best to accomplish tasks.  It requires knowledge of and commitment to the mission of the YMCA and its focus on Youth Development, Healthy Living, and Social Responsibility as well as the ability to articulate and model the YMCA’s four core values of Caring, Honesty, Respect and Responsibility. 

The Concord Family YMCA is a $3.5M operation that was first established in 1852, making it the 6tholdest Y in North America.  Our location is right in Downtown Concord, NH, the capitol of the State.  Concord’s vibrant and revitalized downtown, healthy community, and wealth of natural and cultural offerings make Concord a great community to live and play.  The Y is one of Concord’s leading nonprofits committed to helping people and our community succeed. By drawing on our rich history, we help to build a brighter future for our community.

Areas of Responsibility: 
  • Supervise Department Directors to assure that sound operation principles are in practice. 
  • Accountable for the financial performances of assigned departments.
  • Identify potential areas for cooperative programming to accomplish Association Goals, and work with staff Task Force groups to develop and implement programs.
  • Keep records (pertaining to program and membership) essential for control, evaluation and reporting to committees, the Board and the CEO.
  • Coordinate, monitor and update Association program policies and guidelines.
  • Coordinate the training of Association staff at all levels
  • Assist with the implementation of a program evaluation system throughout the Association to guarantee faithfulness to YMCA purpose, high quality and maintenance of YMCA standards.
  • Monitor monthly financial reports to assure that revenue targets are met and expenses are controlled.
  • Responsible for member relations, including complaint resolution.
  • Responsible for the operational growth and quality of the Association through program expansion, member recruitment and retention, pricing strategies, new site development, collaborations, mergers and acquisitions.
Educational Background: 
Bachelor's degree in health science or related field required, Master’s degree in a related field is preferred; and
Skills/Experience: 
  • At least five years management experience in program development, financial management, supervision and day-to-day operations;
  • At least three-year’s experience in a supervisory role;
  • AED, CPR and first aid certified; Life Guard certification preferred;
  • YMCA experience, group exercise certification and/or personal training experience preferred.
Compensation/Benefits: 

Salary: $55,000.00 - $65,000.00

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Jul 20 2018
Active Until: 
Aug 21 2018
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit