The Operations Assistant is a part-time position based in Concord, New Hampshire and reports to the Director of Operations. S/he is a key member of the Operations and Philanthropy Teams and provides a full range of administrative support to the New Hampshire Chapter, including the Executive Director. The position requires frequent contact with all levels of TNC staff, vendors, donors and the public.
- Operations: The Operations Assistant performs various administrative tasks including: purchasing, processing accounts payable, facilities management, maintaining equipment, ordering supplies, working with vendors, greeting and assisting visitors, answering phones, sorting and distributing mail, and ensuring that office common areas are clean and orderly. The Assistant will aid with logistics of staff and trustee related meetings including securing locations, handling room set-up, arranging for meals, collecting agenda topics, gathering and sending pre-meeting materials, and assisting with follow-up. S/he may handle inquiries about program activities. S/he will use available systems and resources to maintain and track data and produce reports as needed or assigned by The Director of Operations and will provide other staff with information they need to make decisions and solve problems.
- Philanthropy: The Operations Assistant also serves as a member of the New Hampshire Philanthropy Team and is responsible various activities, including processing and recording gifts, sending correspondence and acknowledgements, and assisting with the planning and logistics for donor and fundraising events, including our Board of Trustee meetings.
- Executive Support: The Operations Assistant provides executive support to the State Director, and is responsible for a variety of associated administrative support tasks which may include travel arrangements, calendar management, timesheet reporting, processing expenses, and assisting with the scheduling and logistics of meetings and special events.
RESPONSIBILITIES AND SCOPE
- Limited financial responsibility, which may include processing invoices, preparing accounting forms, petty cash, purchasing, or travel expense reports.
- May serve as a team member for assigned projects.
- Prioritize tasks in the absence of specific instructions and make day-to-day decisions within the scope of work assignments.
- Demonstrate sensitivity in handling confidential information.
- Does not supervise any staff, but may help plan and direct the work of volunteers or interns.
- Duties are performed according to instructions or established practices.
- Supervisor will resolve any problems or questions.
- Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
- Work extra hours/overtime as needed.
MINIMUM QUALIFICATIONS
- Experience managing diverse activities to meet deadlines.
- Experience providing administrative support including some or all of the following: phones/customer service, mail distribution, equipment maintenance, coordinating travel arrangements and meetings, organizing files or related activities.
- Experience working and communicating with a wide range of people.
- Experience writing, editing, and proofreading written materials.
DESIRED QUALIFICATIONS
- Ability to analyze available information for the purpose of preparing reports and solving problems.
- Database, e-mail and spreadsheet skills.
- Familiarity with standard business communications and office equipment.
- Good “customer service” skills and focus.
- Strong organizational skills and attention to detail.
The Nature Conservancy offers competitive compensation, 401k or savings-plan matching for eligible employees, excellent benefits, flexible work policies and a collaborative work environment. We also provide professional development opportunities and promote from within. As a result, you will find a culture that supports and inspires conservation achievement and personal development, both within the workplace and beyond.