Member Engagement Specialist

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YMCA of the USA
Cincinnati, OH, USA
Full-time

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Member Engagement Specialist intentionally fosters a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined. Central Parkway YMCA is located in Over-the-Rhine, one of USA Today's Top Ten Places to Visit this summer; our branch recently underwent a $30 million renovation and serves 2500+ membership units.

Areas of Responsibility: 
  • Ensures programs and services meet community needs.
  • Promotes program and membership enrollment in interactions with existing and potential members. 
  • Ensures a level of service and engagement that fosters loyalty among those we serve.
  • Lead branch membership engagement efforts.
  • Responsible for branch web-based technologies supporting marketing & communications.
  • Design & implement web and social media content.
  • Oversee & manage branch email program, including creating content & mobile communications.
  • Oversee & manage digital lobby/facility communications.
  • Measure marketing & communication effectiveness across multiple channels.
  • Assume all other duties as assigned.
Educational Background: 
Bachelor’s degree preferred.
Skills/Experience: 
  • Sales experience required.
  • Must have the knowledge required for successful operations; ability to establish and maintain harmonious relationships with staff, volunteer leaders, YMCA members, and the general public is essential; ability to network and engage internal and external customers.
  • Must be able to delegate appropriate responsibilities to staff in order to accomplish the necessary duties.
  • Incumbent must be able to supervise, direct and guide all operations in accordance with the Association’s long- and short-range goals.
  • Must be personable and demonstrate integrity and honesty.  Must be a team player, able to effectively relate to all levels of staff and management.
  • Must possess excellent organizational skills and written/oral communication skills.
  • Experience working with Daxko and Excel is preferred.
  • Experience working with web & social media content management, digital communications & marketing preferred.
Compensation/Benefits: 

Salary: $32,800.00 - $36,900.00

How to Apply: 

http://www.ymca.net/career-opportunities/national-details.html?id=27141&...

Job Function: 
Membership Programs

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Website: 
ymca.org
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Areas of Focus: 
Community Service / Capacity Building / Volunteerism
Youth / Children
Recreation / Sports
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Jul 14 2018
Active Until: 
Aug 15 2018
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit