The Associate Director, Quality Control manages the Quality Control team, as well as being the point person for adherence to established association business rules for gift processing.
Areas of Responsibility:
- Lead the development and documentation of operational processes.
- Lead the design and implementation of training programs for internal staff members.
- Provide guidance and coaching to intradepartmental staff members.
- Maintain relationship with outside vendors to ensure proper adherence to developed business rules.
- Collaborate with others within the organization to develop operational processes.
- Conduct routine analyses of internal processes.
- Compare information, and data entry, on one record against same data on other records.
- Perform data hygiene processes on donor databases.
Educational Background:
Bachelor's degree required
Skills/Experience:
- 4 to 6 years of professional experience required, preferred prior supervisory experience
- Proficient in MS Office Suite, especially with MS Excel, and Google Docs.
- Experience with a Customer Relationship Management (CRM) system
- Working knowledge of relational database systems
- General basic accounting knowledge
- Team Approach Database knowledge
- Strong analytical and problem solving skills
- Ability to handle multiple tasks simultaneously
- Excellent written, verbal, and interpersonal communication skills
- Excellent organization skills
- Detail oriented
Job Function:
Organization Info
Listing Stats
Post Date:
Oct 13 2018
Active Until:
Nov 13 2018
Hiring Organization:
Alzheimer's Association
industry:
Nonprofit