The Analyst, Research & Analytics Practices conducts research and evaluation of consumer/participant data and business/operating data for their assigned discipline to drive analysis into insight that drives action at Y-USA and YMCAs across the country.
The Analyst will play a critical role in organizational efforts to demonstrate the contribution of YMCAs to community strengthening through youth and adult pathways, and in department efforts to build and maintain research-based learning capacity at Y-USA and in YMCAs. This position empowers YMCAs and the Movement to evaluate performance and use the results to communicate achievements and to drive the continual improvement of Y to better serve participants and to foster growth, innovation, and funding opportunities.
This position will be based from YMCA of the USA's national resource office located in Chicago, IL. Out-of-State Applicants: Relocation is a requirement for this position.
- Design, enhance, and implement multiple research and evaluation strategies for assigned areas
- Gather, analyze, and report information from YMCA network and third-party sources to understand initiative scope, depth, and specifics
- Designs reports to communicate research findings including designing templates for standardized, customized, and automated reports.
- Manage and contribute to centralized data systems
- Build capacity of YMCA and Y-USA research and evaluation skills through trainings, online communities, and/or other learning solutions
- Document evaluation strategy, assess validity, and recommend enhancements; maintain related research and evaluation resources
- Establish and maintain strategic relationships with partners and funders as needed
- Routinely identify and share relevant industry research
- Attend internal and advisory meetings as required
- May conduct site visits for research and evaluation strategies
- Complete related projects and assignments as needed
Cause-Driven Leadership Competencies
- Values. Demonstrates in word and action the Y’s core values of caring, honesty, respect, and responsibility and a commitment to the Y’s mission, in all matters at all times.
- Inclusion. Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and cultural competence.
- Relationships. Builds authentic relationships in the service of enhancing individual and team performance to support the Y's work.
- Communication. Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience.
- Quality Results. Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences.
- Change Capacity. Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities.
- Emotional Maturity. Demonstrates effective interpersonal skills.
- Self Development. Is dedicated to the improvement of own capabilities and demonstrates this through the continual expansion of knowledge and skills.
- Minimum 3-5 years of experience in data collection, trend analysis, qualitative and quantitative data analysis is required
- Minimum of 3-5 or more years of experience in administration and execution of evaluation projects is preferred
- Demonstrated experience with common data management information systems and data management business processes a plus
- Demonstrated advanced proficiency with statistical analysis software (such as SPSS, SAS, STATA, R) is required
- Demonstrated ability to develop and provide in-person and web-based presentations including training on highly technical processes, data entry, evaluation systems, and analysis results required
- Demonstrated advanced knowledge of relational databases, data visualization software and Microsoft Office
- Demonstrated outstanding conceptual, analytic, and problem-solving skills
- Demonstrated experience working with multiple stakeholders, including participants, funders, and partners
- Demonstrated strong customer service skills; ability to work and reason independently, as well as within a team
- Experience working in a nonprofit or network is preferred. Experience with the YMCA movement is preferred but not required
- Ability to travel up to 10 percent of time