Membership Director

This job is no longer available

Search for More Jobs
YMCA of the USA
Champaign, IL, USA
Full-time

The Membership Director will report directly to the CEO and COO.  This position will be critical to the overall growth of the Stephens Family YMCA.  This position will require an individual that is willing to interact with our community and communicate the values of the YMCA.  The Membership Director will also oversee all the functions related to the overall member experience.  The marketing portion of the job will center primarily on the YMCA’s digital marketing presence.  

Areas of Responsibility: 
  • Promotes program and membership enrollment with existing and potential members. 
  • Ensures a level of service and engagement that fosters loyalty among those we serve
  • Organizes membership events at the YMCA and represents the YMCA at community events to promote the YMCA
  • Oversees front desk personnel
  • Engages in activities to recruit and retain new members to the YMCA
  • Engages in conversations with members who have dropped their membership  in order to understand the customer experience
  • Oversee the digital marketing function at the YMCA
  • Make presentations about the YMCA
  • Planning and coordination of special events
Educational Background: 
Bachelor’s Degree in marketing, public relations, or a related field
Skills/Experience: 
  • 3 or more years of work experience in a supervisory role involving customer experiences
  • Demonstrated competence in a decision making role preferred
  • Strong written and oral communication skills
  • YMCA Team Leader certification preferred
  • Willing to develop strong community and corporate relationships
  • Strong technology skills, especially in the area of social media
  • Outgoing and engaging personality
Compensation/Benefits: 

Salary: $40,000.00 - $45,000.00

How to Apply: 

http://www.ymca.net/career-opportunities/national-details.html?id=32142&...

Job Function: 
Membership Programs

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Website: 
ymca.org
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Areas of Focus: 
Community Service / Capacity Building / Volunteerism
Youth / Children
Recreation / Sports
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Oct 20 2018
Active Until: 
Nov 21 2018
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit