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Membership Associate

This job is no longer available

Bronx, NY, USABronxNYUSA

Areas of Responsibility: 
  • Oversee, coordinate and execute membership mailings, emails and social media posts which includes monthly renewals; prospecting and special promotions; invitations, membership discounts, and information regarding member benefits; and outreach to lapsed members
  • Process and review all membership gifts and data, ensuring biographical, programmatic and financial information is accurate and up-to-date in the Altru database
  • Work with the Visitor Services Department to provide customer service to all members
  • Work with Director of Development and Development Staff to manage the Contributing Membership group and develop strategies to grow this membership level
  • Implement stewardship procedures for general Members, Contributing Members, and Partner Members
  • Generate regular database reports including financial and analytical reports and overall membership statistics
  • Generate acknowledgment letters and membership cards as well as renewal lists for review
  • Prepare renewal packages for all basic and high-level members.
  • Respond to membership inquiries and draft personal correspondence to basic and high-level members, including thank you notes and emails.
  • Work with the Director of Development and Marketing Department on printed and digital materials for membership
  • Maintain inventory of membership materials and stationery
  • Ensure membership pages on the website are up-to-date 
  • Perform other duties as assigned to support the overall needs of the Development Department including assistance with direct mail, and special events.
  • Provide general office assistance and serve as a back-up for Development Associate.

Wave Hill is an equal opportunity employer. We are committed to a diverse and inclusive environment for all employee.

Educational Background: 
Bachelor’s degree required


Must have strong computer skills:  Microsoft Word and Excel proficiency required; demonstrable Raiser’s Edge or Altru database experience required; familiarity with MailChimp or similar email marketing platform preferred.  Strong telephone and in-person customer-service and interpersonal skills required. A minimum of one year of office experience required; membership or development experience strongly preferred. Must be a well-organized, responsible, dependable and detail-oriented individual. Interest in horticulture, gardening, and cultural programming a plus. Familiarity with Riverdale and its surrounding Bronx communities a plus. Position requires work on weeknights and weekends.


This position is under a collective bargaining agreement.

  • Full-time; Non-exempt
  • 5 days a week.
  • Salary: $38,851
  • Benefits: major medical, dental, vision, paid time off, 401k with a pension plan, and life insurance
Additional Information: 

Please submit a cover letter, resume, and writing samples by email to [email protected]. Applications will be reviewed on a rolling basis until the position is filled, and only those receiving an interview will be contacted.

Please, no calls or emails.

Job Function: 

Organization Info


Bronx, NY
Annual Budget : 
51-200 employees
About Us

Wave Hill is a 28-acre public garden and cultural center in the Bronx overlooking the Hudson River and Palisades. Its mission is to celebrate the artistry and legacy of its gardens and landscapes, to preserve its magnificent views, and to explore human connections to the natural world through programs in horticulture, education and the arts.


Wave Hill provides programs in many areas such as educational/environmental programs, horticulture internships, lectures, public programs, and art.

Why Work For Us?: 

Wave Hill is rooted in New York City’s diverse community. We thrive on this rich landscape of cultures. Diversity, Equity, and Inclusion are not secondary here. These principles are at the core of who we are and what we believe in.  We respect and value each person’s perspective. And we nurture a sense of belonging.  We strive to see the potential in each individual and support growth.  We celebrate culture, community and what is unique in nature and in life.  We want everything we do to reflect these values. 

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Listing Stats

Post Date: 
May 7 2019
Active Until: 
Jun 7 2019
Hiring Organization: