With oversight from the SVP of HR, the Regional Training Manager will manage Local & Regional Training Events in Massachusetts, New Hampshire, Vermont and Maine in accordance with the Training Partner agreement with YUSA. The Regional Training Manager is responsible for meeting the YUSA Trainer Partner Y (TPY) goals and building the strategies to serve the training needs of the region. This position requires superior relationship building, communication and collaboration skills to solicit and recruit faculty and trainers from other YMCAs to assist in the delivery and execution of all training programs. Strong knowledge of the YMCA of the USA training and leadership development department required.
This position is also responsible for working as part of the YMCA of Greater Boston’s HR team on employee and leadership development, onboarding and compliance of all required trainings and certifications within the YMCA of Greater Boston.
Training Partner Y:
- Partner with area VP’s, CEO’s Executive Directors and YMCA staff to evaluate needs assessments and develop strategies to address their training needs
- Recruitment of certified trainers & faculty to teach at Training Events
- Help to recruit and develop new trainers and faculty in the service area
- Develop and deliver successful training that is accessible to all YMCA’s within the geographic region. 8 Regional Events and 6+ Mini Events
- Following the established YMCA of the USA TPY Best Practices and Guidelines
- Promote Y-USA Leadership Development
- Carefully track progress in all areas responsibility. Provide reports and briefings as to the successes and hurdles in achieving goals and measure effectiveness of all programs
- Develop budget for the department and ensure proper accounting for all events in department.
- Determines communication and delivery strategies (e.g. online, classroom, external)
- Facilitate small and large group meetings and work groups to desired outcome of training/leadership initiative(s)
- Meets or exceeds certification goals and annual CEO evaluation
- Ensure profitability of RTE’s by utilizing local trainers, aggressive expense management and collaborative partnering with the local community.
- Works closely with Northeast Regional Training Manager to ensure quality and consistent learning experiences throughout the Northeast Region.
- Administrator of the Learning and Development website on the YExchange to ensure content consistency, quality and effectiveness.
YMCA of Greater Boston Association:
- Partner with the SVP of HR and Development on the strategy and process for an employee development program and leadership development program.
- Create, implement and manage the manager onboarding training series to include, but not limited to: Employee Relations / HR Law, Finance, Financial Development and Professional Conduct basics.
- Oversee compliance for all required trainings and certifications for positions within the YMCA of Greater Boston.
- At least 5 years’ experience in Operations, Human Resources or Program Development
- At least 3 years of experience working with volunteers
- Experience building training curriculums
- Knowledge of YMCA of the USA training system
- YUSA Certified Trainer skills preferred
- Excellent written/oral presentation and communication skills
- Excellent administrative skills including presentation design, typing, filing, and basic accounting
- Proficiency with technology with experience in Microsoft office applications
- The ability to create office systems for registration, documentation and tracking
- Excellent interpersonal/relationship skills
- Proven ability to have initiative, good judgment and ability to make decisions independently
- Proactive work style a must with constant implementation of innovation and creativity that refresh systems and processes
- Have excellent written and oral communication skills and strong interpersonal skills to be able to interact with all levels of organization, including professionals, senior management, part-time employees and volunteers.
- Have strong presentation and facilitation skills with the ability to deliver successful presentations to individuals and/or large groups at all levels of the organization.
- Ability to use analytical, interpretive and evaluative thought in planning, problem-solving and decision-making.
Required Certifications
- YUSA Team Leader Certification required