The Program Manager will be responsible for leading and implementing the strategic delivery of care and support services to a region of our service area. This will involve managing volunteers and partnering with organizations to deliver community education programs, support groups to individuals living with dementia, key family and friends, healthcare providers and the general public. In addition, Program Managers provide care consultations as needed within their assigned region. It will also involve significant outreach and community engagement to develop and facilitate appropriate partnerships.
Areas of Responsibility:
- Leads the strategic implementation strategy for the delivery and evaluation of care and support programs within assigned territory
- Coordinates local education event like our conferences and research nights
- Assists in outreach efforts and builds working relationships with physicians, service providers, care facilities and other stakeholders who collaborate on Association initiatives.
- Establishes and updates territory specific resources and conducts care consultations as requested
- Promotes opportunities for additional engagement with the Association
- Works to assure timely and effective public relations and marketing of programs
- Remains knowledgeable and current in information related to Alzheimer's and related diseases as well as national, state, and local initiatives that affect the targeted population
- Builds effective internal and external relationship networks including supporting others to enthusiastically work towards common objectives
- Anticipates, identifies, organizes and analyzes growth opportunities
- Provides mentoring, training, and assistance in the recruitment and retention of volunteers, with the intention of building out a more vibrant volunteer-driven program in the areas of program education delivery and support groups.
- In the first year, this position has an intense focus on building a more robust volunteer program, especially for the organizations portfolio of common programs in order to grow programming
- Works with chapter leadership to establish strategic initiatives, tactics, and measures that move chapter toward engaging an active volunteer base to donate 1:1 staff to volunteer hours
- Leads community and volunteer service teams within assigned territory with special attention to increasing participation among minority, rural, and interfaith volunteers
- Drives significant increases in volunteer hours contributed, engagement of volunteers as full mission partners, diversity of volunteers to reflect constituent population, and volunteer satisfaction.
- Implements recognition strategies and works with departments to create recognition events and activities
- Maintains volunteer training certification and reports on volunteer activity
- Develops strong relationships within the community to foster a positive image such that community members and students will volunteer for the Alzheimer's Association
- Develops and cultivates professional relationships with key internal & external partners/organizations, corporate partners, and civic relationships to provide volunteer opportunities and organizational support of Chapter programs
- Works to assure that requirements for grant-funded programs in the assigned territory are met
- Submits and completes program reports, event participation, and grant-related paperwork in a timely manner
- Promotes and/or participates in Association‐wide programs and initiatives as requested
- Supports and participates in special events and fund development activities as requested
- Supports and participates in formal advocacy and public policy activities as requested and informally advocates for those we serve and the programs and services offered by the Region
Educational Background:
Bachelor's Degree required, Master's Degree preferred or equivalent work experience in public health, gerontology, social work or a related field
Skills/Experience:
- Ability to travel to perform job duties - 70% travel within territory
- Superior self-management skills, independent initiative and ability to collaborate
- Ability to work with a wide range of people including persons with dementia, family and professional caregivers, diverse populations, corporate partners, foundation staff, volunteers, legislators and public policy officials
- Effective written and oral communication skills; with impeccable attention to detail
- Excellent presentation and facilitation skills that reflect an understanding of different learning modalities, group process, and cultural diversity
- Proficient in Microsoft Office products, especially Word, Excel, PowerPoint and Google applications; able to perform all training required for organizational CRM system, Personify360
- Experience in volunteer recruitment, management, and support
- Detail oriented, adaptable, organized and able to successfully prioritize and manage multiple priorities
- Must demonstrate an ability to represent the organization with poise, confidence, diplomacy, and professionalism
- Ability to analyze information, course correct, and make timely, appropriate decisions
- Ability to collaborate and work well as part of a team; flexibility, adaptability, and good humor
- Ability to work and succeed in dynamic, fast-paced, and results-oriented environment
- Appreciation of cultural and ethnic diversity, especially with respect to outreach to underserved communities
- Bilingual - Spanish preferred
- Florida State driver's license and proof of insurance, and access to dependable automobile
Job Function:
Organization Info
Listing Stats
Post Date:
Jun 16 2018
Active Until:
Jul 16 2018
Hiring Organization:
Alzheimer's Association
industry:
Nonprofit