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Associate Membership Director

This job is no longer available

Boca Raton, FL, USA
Full-time

Working under the direction of the Membership Director, in collaboration with a dedicated team of Family Center staff, and operations professionals, and as an Exempt employee, your primary responsibility will be to support the Association’s objective of membership growth and member retention through leadership of the membership activities for a full facility YMCA.

Areas of Responsibility: 
  • Assisting to direct all sales and operations of membership for the Family Center including sales, retention, operations and supervision of staff
  • Hiring, training, evaluating and supervising assigned staff and volunteers
  • Employs strategies to increase member engagement by staff
  • Responsible for reviewing and reconciling daily cash reports, membership applications and all other policies and forms as it relates to a successful Member Services Desk
  • Develop, monitor and be accountable for meeting or exceeding budget
  • Manage and train staff following the procedures established with Daxko Engage
  • Purchasing supplies as required
  • Monitoring daily operations to adhere to all YMCA health and safety standards and policies
  • Performing duties of Member Services Representative as required
  • Providing staff support to all YMCA special events and the annual fund-raising campaign
  • All other duties as assigned by Management

Performance Measurements

This position has a primary impact on the overall effectiveness with which the Family Center accomplishes its purpose, goals and objectives in serving the community. Therefore, the effectiveness of this position should be measured by the following:

  • The Family Center will increase net annual membership from the prior year
  • The Family Center will increase membership revenue, from previous year
  • The community will better understand the YMCA programs and the need to support them
  • The members will better understand the YMCA’s charitable mission
  • The Family Center will achieve specific participation/attendance figures in key program areas
Educational Background: 
A bachelor’s degree (B. A.) from a four-year college or university.
Skills/Experience: 
  • Must have experience in recruiting, training and motivating people and must understand the importance of retention.
  • Strong supervisory and leadership skills must have been obtained and demonstrated through past job experiences.
  • Broad overview of the YMCA as it operates as a local, national, and international movement.
  • Must possess current AED/CPR/First Aid certification.
  • Must possess the skills to operate standard office and computer equipment and be proficient in all Microsoft Office applications.
  • Must possess effective communication, organizational and budgeting skills. Must be familiar with the basic operations of cardiovascular resistance equipment.
Compensation/Benefits: 

Salary: $35,000.00 - $45,000.00

Job Function: 

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Aug 8 2019
Active Until: 
Sep 8 2019
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit