The primary role of this position is processing contracts for the CFF Bethesda office and local CFF Chapters and maintaining My Workplace. The Operations Coordinator reviews all incoming contracts for contract dept routing. In addition, the Coordinator discusses any revisions that need to be made in a contract with Contract Dept staff and assists with editing, processing and communication with Business Owners and Chapter Staff members. The Coordinator will work with Contract Dept members to process insurance requests with CFF insurance agents for special event insurance applications. The Coordinator also serves as support for the application and filing processes for workplace giving programs (Federated Funds/CHC).
- Contract Administration and processing – Responsible for flow of contracts from initial submission until final signature using My WorkPlace and AdobeSign. Duties include assisting the contracts dept. with the review of My Workplace requisitions and contract language, attention to insurance requirements, assisting in Bethesda and Chapter contract review, tracking and processing, document comparisons adding and removing language as appropriate.
- Customer Service and Confidentiality – Serves as a primary point of contact for Chapter and Bethesda office inquiries about contracts & insurance. Duties involve frequent interaction with all CFF staff.
- Insurance - Responsible for supporting the processing of all Special Event Insurance applications and liability claims as well as ensuring contractual obligations meet current coverage. Serves as a point of contact between CFF staff and the insurance provider.
- CHC – Acts as support for filing and tracking all CHC & CFC grant requests from Chapters. Ensuring that all strict deadlines are met in order for Chapters to be eligible to receive funds through these programs.
- Ability to handle multiple tasks, prioritize and keep organized ensuring timely and accurate work.
- Analytical skills with the ability to concentrate and pay close attention to detail.
- Initiative, follow-through, sound and accurate judgment with an ability to support and explain reasoning for decisions.Includes appropriate people in decision-making process; and ensure timely decisions are made.
- Intermediate to advanced knowledge of Microsoft office including Outlook, Word, PowerPoint Access and Excel.
- Interpersonal skills necessary to deal effectively with a variety of employee and vendor issues.Good written and verbal communication skills.
- Strong professional ethics, reacting well under pressure; excellent following through and maintaining confidentiality.
- Superior organizational skill, including filing, tracking, processing and reporting skills.