The Cystic Fibrosis Foundation - the world’s leader in the search for a cure for cystic fibrosis, and one of the most innovative and successful organizations of its kind - is seeking an enthusiastic, cheerful receptionist for our fast paced National office.
The receptionist’s duties include, but are not limited to:
- Answering skype for business – responsible for answering all incoming calls in a professional and efficient manager and transferring callers to the appropriate party.
- Greeting visitors – Greet visitors per HIPAA regulations by issuing visitors badges and contacting the appropriate party upon their arrival.
- Packages – Log all incoming packages (UPS, Federal Express, Certified Mail, etc.), contact recipient of the delivery and ensure recipient signs for each package.
- Front Desk Operations Manual and phone lists – Produce and update of the front desk manual. Update and distribute National Office phone and department directories.
- Couriers – Contact couriers for pick-ups/deliveries. Handle all miscellaneous deliveries (ex: Food deliveries for meetings, First Federal, ADP, etc.)
- Transportation – Requesting an Uber from the foundation account or car company as needed; notifying appropriate parties when transportation arrives
- Process general invoices relating to the maintenance and overall function of the facility, e.g., UPS, Federal Express, Guernsey, Peapod, postage machine, etc. Responsible for maintaining all back up or records relating to these invoices.
- Facility – Contact building or use building website to input various facility issues (upon request). Process check request for general invoices relating to the maintenance and overall function of the facility. Create inner office memos regarding facility.
- Issue and distribute monthly parking passes for the Waverly Garage. Maintain county parking list and building parking list of the foundation.
- Assist Facilities Coordinator in the healthy snack initiative. This include but is not limited to being the second point of contact for ordering and distribution.
- Customer Service and confidentiality – Exhibit strong customer service skills and maintain HIPAA confidentiality.
Candidate will have 1-year receptionist experience, and bi-lingual in Spanish preferred. Candidate will have excellent communication skills to answer calls effectively and greet visitors. Excellent interpersonal skills to communicate effectively to callers, employees, and visitors. Ability to handle multiple tasks, prioritize, remain organized and working knowledge of Microsoft Office Outlook, Excel, Power Point and Word.
This is a unique opportunity to direct your energy and talents toward achieving a "life enhancing" mission. Interested candidates should submit a resume and cover letter, indicating salary history on our website at WWW.CFF.ORG under “Careers”