The Health and Wellness Director is responsible for member and program participant satisfaction and retention through quality Health and Wellness programs and practices that promote member engagement. This position will involve early morning, evening, weekend, and on-call responsibilities.
Areas of Responsibility:
Human Resources Management
- Interview, hire, train, and manage qualified personal trainers.
- Responsible for the cultivation of staff with knowledge, skills and abilities to support the health seeker
- Supervise full-time and part-time wellness employees (including wellness staff, personal trainers and massage therapists and fitness instructors)
- Review, approve, and submit payroll
- Ensure that staff personal training national certifications are up to date.
Program Development
- Manages group fitness and personal training programming to maximize member participation.
- Oversees and executes community health programs, including Livestrong at the YMCA and grant-funded programs
- Develop relationships with businesses and partners to deliver health and wellness programming to the community
- Establishes new program activities, increases participation, and expands programming within the community in accordance with Association and operating plans
- Responsible for program enrollment, retention, evaluation, payment records, and reporting of records to the Executive Director
Membership Development and Retention
- Interviews, tours, and follows-up with prospective members to ensure they join the Y
- Receives member and participant feedback, resolving concerns and complaints
- Implement New Member onboarding programs, training health and wellness staff to effectively contribute to goal achievement, relationship development, program engagement with all members during their first 90 days of joining the Y
Fiscal Management
- Responsible for all aspects of budget management
- Prepares cost analysis on existing and new programs
- Assists with annual campaign and special events
- Stewardship of major gifts and grants that support health and wellness programming
Facility Management
- Enforces facility rules and procedures
- Maintains current standards of training equipment and procedures
- In partnership with Facilities Team, monitors equipment usage and condition.
- Communicates safety standards
Educational Background:
Bachelor's degree required in an Exercise Science related field from a four-year college or university
Skills/Experience:
- Three to five years related experience in Exercise Science or related Health and Wellness field; three to five years experience Personal Training and Program development; or equivalent combination of education, training, and experience.
- Supervisory experience required. Desire to work hands on with members.
- Ability to interact with people from all ethnic backgrounds, ages, and lifestyles.
- Working knowledge of computers and experience with a variety of software applications or ability to learn propriety software to enter or edit member information.
- YMCA or Not for Profit Management experience preferred.
Required Certifications
- Must have current, recognized nationally accredited personal training certification (ACSM, NASM, CSCS)
- Current CPR, AED, and First Aid certifications
- Blood borne pathogens training required upon hire
- YMCA Team Leader Certification preferred
- Remains current in the health and wellness field
Compensation/Benefits:
Salary: $34,500.00 - $43,000.00
Job Function:
Organization Info
Listing Stats
Post Date:
May 9 2018
Active Until:
Jun 9 2018
Hiring Organization:
YMCA of the USA
industry:
Nonprofit