The Support Group Coordinator is responsible for the development, coordination, implementation and evaluation of support groups including, early-stage, general caregiver, social engagement and specialty, administered within our 5 county region.
Areas of Responsibility:
- Provide oversight and guidance to all support groups in the service area
- Develop procedures regarding support groups and implement protocols
- Act as a liaison for all support group facilitators throughout the 5 county service territory
- Build successful working relationships with volunteer facilitators and community partners
- Through ongoing assessment and evaluation, develop new partnerships in the community to support expanded outreach to constituents in all assigned counties
- Recruit, train, and manage all volunteers in assigned counties
- Complete monthly, quarterly, and annual reports and documentation as required
- Participate in support group training opportunities through the Home Office
- Facilitate support groups on an as needed basis
- Provide information, support, and referrals related to the identified needs of constituents
- Participate on Association workgroups, community coalitions and advocacy groups
- Ensure the integration of department work plans and strategic plan priorities related to support group programming
- Update facilitator manuals and materials as needed
- Conduct support group programming evaluations to inform service delivery models
- Utilize data-driven methodologies to drive programmatic decisions
- Keep records of group participation, statistics and contact with facilitators
Educational Background:
Bachelor’s degree in public health, social work, gerontology, sociology, psychology, counseling or related field
Skills/Experience:
- At least 2 years of direct social service/aging/or dementia experience
- High level of integrity, diplomacy, and initiative
- Ability to facilitate discussions and be comfortable with expression of emotions
- Develop expert knowledge about Alzheimer's disease and its impact on families and caregivers
- Demonstrated success developing and leading a high-performing team of paid and unpaid staff to achieve strategic initiatives
- Demonstrated success in talent acquisition, performance development and goal achievement
- Demonstrated success managing volunteer-led programs with experience in recruitment, training, engagement, supervision and evaluation of volunteers
- Detail-orientated with the ability to successfully prioritize and manage multiple projects
- High quality written and verbal communication skills
- Demonstrated success building strong partnerships and increasing services to communities that have had low participation
- Ability to work effectively with diverse populations
- Demonstrated success working with diverse populations, volunteers, staff, and external contacts to build and maintain successful teams
- Proficiency in Microsoft Office and Google Apps
- Autonomously work in the field, some weekend and evening work required
- Valid driver's license, proof of insurance and access to a dependable automobile
- Travel is required within the five-county service area including Cuyahoga, Lake, Lorain, Geauga and Ashtabula counties
How to Apply:
Job Function:
Organization Info
Listing Stats
Post Date:
Jan 29 2019
Active Until:
Mar 1 2019
Hiring Organization:
Alzheimer's Association
industry:
Nonprofit